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Q: iPhone not downloading purchased album

I have recently purchased an album on iTunes (I am not registered for Apple Music). The album has downloaded fine on both my iPad and my MacBook but whenever I try to download the songs onto my iPhone, it tells me it is 'downloading', but then almost immediately returns to the cloud icon (download to device).

 

I have tried this a few times, and once, it appeared as if the album was actually downloading, as it took me to the 'downloads' page, and I was able to see how long the songs would take to download, but the songs never appear in my Purchased folder or on my device.

 

I have plenty of space on my iPhone and it's just really confusing because it looks like it is downloading - and nothing happens. Help!

iPhone 6, iOS 9.1

Posted on Nov 11, 2015 1:14 AM

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