Q: Mac won't turn on

My Mac won't turn on. It is charging fine but power button does nothing. Tried to reset the SMC but nothing happens. Power cord changes colours but that is it.

i can't talk to anyone online at Mac as they require my serial number.... Which I can't get because my computer won't turn on!!!

Posted on Nov 12, 2015 1:54 PM

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Q: Mac won't turn on

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by Carolyn Samit,

Carolyn Samit Nov 12, 2015 2:01 PM in response to laurafromsomewhere
Level 10 (122,392 points)

Apple Music

Nov 12, 2015 2:01 PM in response to laurafromsomewhere

this is a laptop, turn it upside down. You should see the serial number.

If it's not noted there, try here > Find the serial number of your Apple hardware product - Apple Support

Troubleshooting: My computer won't turn on
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Q: Mac won't turn on

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by Carolyn Samit,

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