Zyna12

Q: How do I find apps I already purchased that disappeared off home screen?  Iphone6splus

HHow can I find my purchased apps??? They got deleted off my iPhone and iPad. 

iPhone 6s Plus

Posted on Nov 12, 2015 8:02 PM

Close

Q: How do I find apps I already purchased that disappeared off home screen?  Iphone6splus

  • All replies
  • Helpful answers

  • by pedro d,

    pedro d pedro d Nov 14, 2015 7:16 AM in response to Zyna12
    Community Specialists
    Nov 14, 2015 7:16 AM in response to Zyna12

    Hello there, Zyna12. 

     

    It sounds like you're wanting to locate your purchased apps so that you can download them to your iOS devices. The following Knowledge Base article is a great resource for how to do just that:

     

     

    Download your past purchases

     

    Before you can access a past purchase, you need to do the following:

    1. Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
    2. Check to see if the purchases you're looking for are hidden. If your purchases are hidden, you might not see them even after you follow the steps below. Learn how to unhide purchases.
    3. See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. Also, make sure that you’re in a country where you can redownload items. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.

    If you're a member of Apple Music, items that you've saved for offline use won't appear in your purchased section. Learn more about Apple Music.

    If you're using Family Sharing, you can download content purchased by other members of your family group.

    {...}

    Redownload an app

    On an iPhone, iPad, or iPod touch

    1. Tap App Store.
    2. On an iPhone or iPod touch: Tap Updates, then tap Purchased.
      On an iPad: Tap Purchased.
    3. Scroll to find the app that you want to download.
    4. Tap the Download icon  . After the app downloads, you can open it from your Home screen.

     

    Thank you for participating in Apple Support Communities.

     

    Cheers.