Tine Preston

Q: iTunes songs won't play

I have bought an album off of iTunes on my iPhone, but i can only play the songs when i'm connected to wifi. On my macbook i can play the songs just fine. What can i do to get the songs to play on my iPhone??

MacBook Pro (Retina, 13-inch, Late 2012), OS X Mavericks (10.9.5)

Posted on Nov 12, 2015 11:52 PM

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Q: iTunes songs won't play

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  • by alex_h1,

    alex_h1 alex_h1 Nov 14, 2015 11:05 AM in response to Tine Preston
    Community Specialists
    Nov 14, 2015 11:05 AM in response to Tine Preston

    Howdy Tine Preston,

    Thanks for using the Apple Support Communities.

     

    I see you've bought some music from the iTunes Store but you're unable to listen to them unless you're connected to a Wi-Fi network.  To help resolve this issue, you'll need to make the music available offline.  To accomplish this please follow the steps outlined below.

     

    Listen offline

    You can save songs—including songs that you bought from the iTunes Store, added from Apple Music, or that were matched or uploaded with Apple Music or iTunes Match—to your device for offline listening. Tap   next to the item. Then tap Make Available Offline to save them to your device.

    To see music that you saved to listen to offline, go to My Music. Under the Recently Added section, tap the category selector (Artists, Albums, etc.). Show Music Available Offline is at the bottom of the category list. When this setting is on, My Music shows only songs that you saved to your device. Turn this setting off to see all of your music, including music stored in iCloud Music Library.

    Using the new Music app

     

     

    Have a good one.