Q: i pre-ordered made in the a.m by one direction and it says i have to pay again. I dont have the songs, it wants me to pay double. ... i pre-ordered made in the a.m by one direction and it says i have to pay again. I dont have the songs, it wants me to pay double. What do i do? more
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by seventy one,Nov 13, 2015 12:18 AM in response to urnotandybiersack
seventy one
Nov 13, 2015 12:18 AM
in response to urnotandybiersack
Level 6 (15,349 points)
PeripheralsHave you clicked the link in your email receipt.
Check this link for further details if you still cannot connect.
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Nov 13, 2015 12:24 AM in response to urnotandybiersackby urnotandybiersack,yes I have and it doesn't do anything. it just tells me that I have to pay for it again
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by seventy one,Nov 13, 2015 12:27 AM in response to urnotandybiersack
seventy one
Nov 13, 2015 12:27 AM
in response to urnotandybiersack
Level 6 (15,349 points)
PeripheralsThen follow the link to report a problem and explain what you have said here. They will respond, though it may take a while.
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Nov 13, 2015 12:30 AM in response to seventy oneby urnotandybiersack,I have already. It suggested like three different things. This has happened four times, I'm frustrated. Thanks for the help though : )
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by seventy one,Nov 13, 2015 12:36 AM in response to urnotandybiersack
seventy one
Nov 13, 2015 12:36 AM
in response to urnotandybiersack
Level 6 (15,349 points)
PeripheralsDid you notice the link towards the bottom of the link I sent you. I will repeat it just in case you didn't. Try that.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support.
If that is amogst the links you have checked out, all you can do is raise the matter with them again. I'm sorry I can't be more helpful.