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Nov 13, 2015 3:03 AM in response to Keith Barkleyby allanpeter,★HelpfulHallo Keith. I had found a driver by following a lead on an HP website to OS X 10.11 but, when I downloaded it, I saw it was headed Mavericks V 12.34.44-7. I had previously installed -5, and was looking for a driver which identified itself with El Capitan rather than an update to Mavericks. However - I have installed -7 and it has worked for the first two scans. If you are aware of an El Capitan-specific driver I will be grateful for details. Regards Allan
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Nov 12, 2015 7:28 PM in response to allanpeterby Tony T1,Try re-installing the HP driver supplied by Apple.
Disconnect (or turn off) the Printer
->System Preferences->Printers & Scanners
Delete the Printer [-]
Reconnect (or turn on) the Printer (Drivers will be downloaded)
See also: https://support.apple.com/en-us/HT201465
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Nov 13, 2015 3:03 AM in response to Tony T1by allanpeter,★HelpfulThis is interesting as I hadn't seen this solution before. Where can I find the file name for the driver that was automatically delivered and installed? It is referenced Version 4.2.2 in the list provided by Apple support, but a search on that isn't leading anywhere. It certainly has worked, so thank you for that. If it means I no longer have to go looking for drivers I am delighted.
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Nov 13, 2015 5:50 AM in response to allanpeterby Tony T1,allanpeter wrote:
This is interesting as I hadn't seen this solution before. Where can I find the file name for the driver that was automatically delivered and installed? It is referenced Version 4.2.2 in the list provided by Apple support, but a search on that isn't leading anywhere. It certainly has worked, so thank you for that. If it means I no longer have to go looking for drivers I am delighted.
->System Preferences->Printers & Scanner
Then click "Options and Supplies"
Here's what I see for my HP:
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Nov 13, 2015 7:24 AM in response to allanpeterby Tony T1,While that's not what I would have expected, if the printer is working, I would not worry about it.
As long as you removed the installed printers and re-downloaded the drivers from Apple, you should have the proper drivers.
Any updates will be downloaded through the App Store,
so open ->App Store and click the [Updates] tab to see if there are any updates.
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Nov 13, 2015 8:19 AM in response to Tony T1by allanpeter,You are, of course, quite right. If it works - don't touch it. My career as a maintenance engineer should be reminding me of that. However, one cannot be but curious as to why App Store shows there are no updates to come, but that HP Printer Software Update version 3.1 was installed two days ago - and yet 2.0 is shown as the current version for both the HP and my Brother printer! I feel a glass of red wine will help calm the nerves!
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Nov 13, 2015 11:30 AM in response to Tony T1by allanpeter,Perhaps I spoke too soon. The offending message is back again!
The curious thing is that, if I now browse for the scanner - it has disappeared.
If I now look for it in Preferences/Printers and Scanners - there it is.
If I open Scan from here - it works. Therefore I assume AirPrint IS turned on after all.
I do remain quite baffled as to why it is available from System Preferences/.... but not from the highly convenient HP scan icon
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Nov 13, 2015 1:00 PM in response to allanpeterby Tony T1,Are you getting the error when scanning or printing?
If scanning, try using Apple's Image Capture (In Applications).
(FWIW, for scanning I use PDF Scanner - $15 from the App Store)
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Nov 13, 2015 1:24 PM in response to Tony T1by allanpeter,PDF scanner purchased, installed and first scan successful. Thanks for this. Doesn't leave me with a great deal of confidence in the HP - Apple liaison. Actually I wish that I hadn't fallen for El Capitan. I don't like what they have done with iPhoto, iCloud Music Library, or Split Screens. If only these guys could stick to the basic functionality and make these extras 'opt-ins' and not 'built-ins'. There must be an army of us 'silver surfers' who have no desire to share photos or music between devices, let alone store them on someone else server.
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Nov 13, 2015 6:08 PM in response to allanpeterby Tony T1,allanpeter wrote:
PDF scanner purchased, installed and first scan successful. Thanks for this. Doesn't leave me with a great deal of confidence in the HP - Apple liaison. Actually I wish that I hadn't fallen for El Capitan. I don't like what they have done with iPhoto, iCloud Music Library, or Split Screens. If only these guys could stick to the basic functionality and make these extras 'opt-ins' and not 'built-ins'. There must be an army of us 'silver surfers' who have no desire to share photos or music between devices, let alone store them on someone else server.
I held off on 10.11 until yesterday. I was happily surprised that the new graphics engine ("Metal") had a very positive effect on my aging MacBook Air. I don't "ICloud" either (when I set up 10.10 and 10.11, I just clicked "later" when asked to sign into iCloud — I even have iCloud hidden in System Preferences
PDF Scanner is a nice App. I like that it will DeScew the scan and I like that it has built-in OCR (you can also take en existing PDF file and have PDF Scanner do an OCR on it)
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Sep 9, 2016 10:26 AM in response to allanpeterby carriesf,I couldn't even find my printer via bonjour, so used the IP address instead and that worked - OSX 10.11.6





