Walmo

Q: keychain not working after El Capitan

Suddenly, my keychain (local) access is not work - it won't accept my keychain password to show other passwords. Fix? All in all El Capitan hasn't been very good. My other MacBook Pro's keyboard sound buttons don't function at all.

MacBook (13-inch Aluminum Late 2008), OS X El Capitan 10.11

Posted on Oct 11, 2015 10:28 AM

Close

Q: keychain not working after El Capitan

  • All replies
  • Helpful answers

first Previous Page 3 of 6 last Next
  • by finchr,

    finchr finchr Nov 9, 2015 1:27 PM in response to geolangston
    Level 1 (5 points)
    Nov 9, 2015 1:27 PM in response to geolangston

    That's exactly why I use MagicPrefs as well

     

    You don't have to completely uninstall it, though. When a keychain dialog pops up, go to the MagicPrefs icon in the menu bar and disable it. After you click on Allow or Allow All, you can enable it again.

  • by dianeoforegon,

    dianeoforegon dianeoforegon Nov 9, 2015 2:57 PM in response to Charly B.
    Level 5 (5,372 points)
    Mac OS X
    Nov 9, 2015 2:57 PM in response to Charly B.

    In Keychain, sort on Microsoft. You want to delete the entry with the blue @. Log out/in then open Office apps and see if you can select allow now.

    MSFT keychain.png

     

    You might need to reset the keychain or completely reset the Keychain folder in the User's Library.

     

        Open Keychain Access, which is in the Utilities folder within the Applications folder.

        From the Keychain Access menu, choose Preferences.

        Click General, then click Reset My Default Keychain.

        Authenticate with your account login password.

        Quit Keychain Access.

        Restart your computer.

  • by donnafromqualicum beach,

    donnafromqualicum beach donnafromqualicum beach Nov 10, 2015 10:20 AM in response to Dcapp3
    Level 1 (0 points)
    Nov 10, 2015 10:20 AM in response to Dcapp3

    My keychain access is messed up horribly. No login keychain, even though I attempted to create one. When I clicked on Reset my default keychain the message I rec'd is "the specified keychain could not be found". On keychain first aid there is nowhere to enter my password. And on and on....I doubt that I would have installed this OS had my iPhone not needed to be updated so that my mail would again work on my computer. Alas it was a ruse!! Can still get mail on my current phone OS but doubt that I'll update to OS 9 until this is sorted out!

  • by GHVC0323,

    GHVC0323 GHVC0323 Nov 11, 2015 6:09 PM in response to Kappy
    Level 1 (0 points)
    Nov 11, 2015 6:09 PM in response to Kappy

    Thanks!  The first option worked for me.

  • by clarknie,

    clarknie clarknie Nov 12, 2015 9:02 AM in response to Charly B.
    Level 1 (0 points)
    Nov 12, 2015 9:02 AM in response to Charly B.

    That's what I am facing now too. I can only click on the deny button for 5+ times to make the window go away.    

     

    Disable MagicPrefs solve the problem.

  • by dianeoforegon,

    dianeoforegon dianeoforegon Nov 12, 2015 12:18 PM in response to Charly B.
    Level 5 (5,372 points)
    Mac OS X
    Nov 12, 2015 12:18 PM in response to Charly B.

    Open Keychain Access

    Enter microsoft in the top filter

     

    keychain-msft.png

    Double click to open the entry with the blue @.

    You should see something like this, but often only the first app you activate will show up here.

    keychain-access.png

     

    Delete the entry in the Keychain with blue @

    Open your apps and see if you can now select Allow.

     

    (Note: I have seen it create a new entry in keychain and other times, no entry at al but the apps worked and were activated.)

    Definitely an issue that Apple and Microsoft need to address.

  • by donut2D,

    donut2D donut2D Nov 13, 2015 9:36 AM in response to Walmo
    Level 1 (5 points)
    Nov 13, 2015 9:36 AM in response to Walmo

    I ran into this issue after updating to 10.11.1 as well. I found a fix:

     

    http://apple.stackexchange.com/questions/212622/keychain-wont-let-copy-passwords -after-10-11-1-update/213099#213099

     

    Basically, there are some apps like Alfred, TextExpander, or MagicPrefs that might be stealing focus when you click "Allow" or "Always Allow". You need to figure out which app is doing this but quitting them one-by-one and checking to see if the problem goes away. Once you find the offending app, go to [System Preferences > Security & Privacy > Accessibility] and add the offending app to the list.

     

    For me it turned out to be MagicPrefs. Worked like a charm!

  • by dianeoforegon,

    dianeoforegon dianeoforegon Nov 13, 2015 12:30 PM in response to donut2D
    Level 5 (5,372 points)
    Mac OS X
    Nov 13, 2015 12:30 PM in response to donut2D

    I saw the problem on two other computers that had nothing but the Apple apps and Microsoft Office. I think it might be more involved than a third party app.

     

    Nice fix for some users though.

  • by Livegame,

    Livegame Livegame Nov 13, 2015 3:39 PM in response to donut2D
    Level 1 (9 points)
    Nov 13, 2015 3:39 PM in response to donut2D

    Exactly what I found, was just about to add the solution here also! Thanks for that, this works and should be enough for people to sort out their issue. Was on the phone with apple support for a good hour to no avail. I guess they don't support 3rd party apps so...

     

    Cheers

  • by epeloquin,

    epeloquin epeloquin Nov 15, 2015 7:28 AM in response to Livegame
    Level 1 (0 points)
    Nov 15, 2015 7:28 AM in response to Livegame

    Thx guys - this thread helped a lot.  In my case, I had to disable accessibility to Default Folder 5.x beta.  I can now click on the "always allow" keychain button.

  • by dianeoforegon,

    dianeoforegon dianeoforegon Nov 15, 2015 11:04 AM in response to epeloquin
    Level 5 (5,372 points)
    Mac OS X
    Nov 15, 2015 11:04 AM in response to epeloquin

    Be sure to report the DFX beta feedback.


    DefaultFolderX@stclairsoft.com

  • by jzeferino,

    jzeferino jzeferino Nov 18, 2015 9:04 AM in response to dianeoforegon
    Level 1 (0 points)
    Nov 18, 2015 9:04 AM in response to dianeoforegon

    I guys, i had this problem and the cause was the smoothmouse.

    the ideia to solve the problem come from here:

     

    http://apple.stackexchange.com/questions/212622/keychain-wont-let-copy-passwords -after-10-11-1-update/213099#213099

  • by donnafromqualicum beach,

    donnafromqualicum beach donnafromqualicum beach Nov 18, 2015 10:47 AM in response to donnafromqualicum beach
    Level 1 (0 points)
    Nov 18, 2015 10:47 AM in response to donnafromqualicum beach

    I was able to resolve this issue by contacting Apple Support - they coached me through deleting the keychains in my OS and restarting. No more pop-ups!

  • by dianeoforegon,

    dianeoforegon dianeoforegon Nov 19, 2015 6:17 PM in response to dianeoforegon
    Level 5 (5,372 points)
    Mac OS X
    Nov 19, 2015 6:17 PM in response to dianeoforegon

    I have found additional info on this problem.

     

    These solutions were posted by HansC and rdehavenl on this discussion:

     

    https://discussions.apple.com/message/29170065#29170065

     

    -Restart the Mac in Safe mode (keep Shift button pressed after the apple sound comes on)

    -Then try and open each Office 2016 application

    -When that annoying Dialog comes on, Click "Always allow"  (somehow in Safe mode this button works!!)

    -Restart the Mac normally and voila, Office works.

     

    Safe-mode will work, but if you know of any applications that are running to intercept user-input, try quitting those applications to allow the requests.  You may need to ForceQuit and restart the office app after stopping the other apps.

     

    Example Apps:

    MagicPrefs

    Hazel

    AppleRemote Desktop (Remote mode)

    Bomgar (Remote Support Mode)

    TeamViewer (Remote Control Mode)

     

    Linc Davis mentions changes by Apple in 10.11.1 https://discussions.apple.com/message/29275653#29275653

     

    First, if you're trying to enter a password remotely via a screen-sharing application such as Apple Remote Desktop or "TeamViewer," that won't work in OS X 10.11.1 or later. It was blocked as a security risk.

    If you're running third-party software called "BetterTouchTool," "MagicPrefs," "Synergy," or anything else that modifies the function of an input device such as a trackpad or mouse, either remove it or refer to its developer for support.

    The same thing may happen if you're using a Wacom graphics tablet.

  • by josemaria_cr,

    josemaria_cr josemaria_cr Nov 20, 2015 1:09 AM in response to dianeoforegon
    Level 1 (4 points)
    Mac OS X
    Nov 20, 2015 1:09 AM in response to dianeoforegon

    TeamViewer works in OS X 10.11.1, but the keychain validation click must be phisical, not in remote. That's the only thing.

first Previous Page 3 of 6 last Next