mauro16

Q: windows self reboot on mac pro late 2013

I installed windows 10 on a mac pro late 2013. I found the ISO image on a windows site. The installation procedure did not ask me for a usb key (though i had it available). I did not activate windows, as it is not required according e.g. to this site http://www.windowscentral.com/you-do-not-need-activate-windows-10.

Apparently everything went well, devices are working. At the beginning i did not install external software and for the first two days everything seemed to work. Then i installed dropbox and firefox and when reproducing some video in streaming i had errors like 'the amd driver crashed, it has been restarted'. I then removed firefox and installed chrome, yestarday evening everything seemed to work correctly. Anyway, when i tried to shut down the computer the screen was deactivated but the mac did not shut off, i had to shut off by the physical button.  This morning the computer rebooted itself (not on my request) many times, one time the reboot was preceded by a loud noise produced by the mac. Still i have the problem with shutdown that deactivates the dispaly but doesn't complete the operation.

My mac pro has already had problems with mac os, which i described in this thread https://discussions.apple.com/thread/7045057, i sent it two times to apple service with no result. I installed windows in the hope this would have a better behavior, but actually it's worse.

Mac Pro (Late 2013), OS X El Capitan (10.11), bootcamp windows 10

Posted on Oct 21, 2015 2:19 AM

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Q: windows self reboot on mac pro late 2013

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  • by mauro16,

    mauro16 mauro16 Nov 12, 2015 5:31 AM in response to Loner T
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    Nov 12, 2015 5:31 AM in response to Loner T

    An update on my tests. Some good news but still some strange behavior. At the beginning i had some problems (typically auto-reboots) with the non BC drivers.

     

    Then, on october 30, evening, i made a reset SMC and reset PRAM and shut down the mac. I booted it on october 31 morning and it has worked until yesterday evening (12 days) without a single driver crash. Since often the problem appeared soon after the boot time, i shut down the system just two times in the period. I installed google chrome on november 8 and it didn't create problems. I then installed dropbox on november 10. I shut down the system on november 11, morning. I booted it november 11, evening and after 10 minutes i had a sequence of driver crashes. I decided to stop the dropbox synchronization and since then i had no problems.

     

    Another problem is that the system is very slow when i wake it from sleep mode. It typically takes one minute or more, the mac seems to wake immediately but the monitor (a dell U2713HM) needs all this time to wake. I tried to solve this by working on the energy saving settings but could not make things better.

  • by Loner T,

    Loner T Loner T Nov 12, 2015 5:36 AM in response to mauro16
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    Nov 12, 2015 5:36 AM in response to mauro16

    Can you check if the sleep-wake response time is better on the OS X/Mac side? Another place to check would be the Windows Event Viewer and device-specific messages for AMD.

  • by mauro16,

    mauro16 mauro16 Nov 13, 2015 12:52 PM in response to Loner T
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    Nov 13, 2015 12:52 PM in response to Loner T

    where do i find the device-specific messages for AMD? In the windows event viewer?

    A thing to specify is that when the monitor wakes, 1 minute after i request the wake, i hear the device connect and device disconnect sounds.

  • by mauro16,

    mauro16 mauro16 Nov 13, 2015 1:06 PM in response to Loner T
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    Nov 13, 2015 1:06 PM in response to Loner T

    as regards OS X, i used the mac with osx until one month ago, and i don't remember problems with sleep-wake response time, it was instantaneous. But the system stability is better with windows, with osx i had one freezing every two-three days, with windows it seems definitely better, given it has worked 12 days without a single driver crash.

  • by Loner T,

    Loner T Loner T Nov 13, 2015 2:02 PM in response to mauro16
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    Nov 13, 2015 2:02 PM in response to mauro16

    mauro16 wrote:

     

    where do i find the device-specific messages for AMD? In the windows event viewer?

    A thing to specify is that when the monitor wakes, 1 minute after i request the wake, i hear the device connect and device disconnect sounds.

    Yes. Here is an example W8.1. You can click on View All Events and see them for a specific device. The connect/disconnect sounds could be due to the monitor being used as a USB hub, or some other device is not connected properly.

     

    W8.1-ACPI-BatteryDriver.PNG

  • by mauro16,

    mauro16 mauro16 Nov 13, 2015 2:16 PM in response to Loner T
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    Nov 13, 2015 2:16 PM in response to Loner T

    i checked the device-specific messages for the AMD graphic cards, there is no recent event (the last event is on october, 26). The monitor is connected on the thunderbolt port of the mac, using a miniDP to DP cable. There is no other cable or device connected to the monitor. The keyboard and mouse are connected to the usb ports. The internet connection is via wi-fi. No other device is connected to the mac.

  • by mauro16,

    mauro16 mauro16 Nov 13, 2015 2:22 PM in response to Loner T
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    Nov 13, 2015 2:22 PM in response to Loner T

    i now unchecked 'enable fast startup' in the energy saving settings, could this solve the problem? let's see ..

  • by Loner T,

    Loner T Loner T Nov 13, 2015 2:24 PM in response to mauro16
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    Nov 13, 2015 2:24 PM in response to mauro16

    Do you have an SD Card connected? Any Thunderbolt devices?

  • by mauro16,

    mauro16 mauro16 Nov 13, 2015 2:26 PM in response to Loner T
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    Nov 13, 2015 2:26 PM in response to Loner T

    no SD card. Only TB device connected to the mac is the monitor. The monitor has no TB port only displayport.

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