chelseaaaa
Level 1 (0 points)

Q: how to start apple tv after restoring using itunes?

I have a third generation apple tv and recently had problems with it - it wasn't connecting to the tv, and i also couldn't connect any devices to it. So i did a restore using the itunes, but when i plugged it back into the television, it showed this screen IMG_1394.JPG

which disappeared after about half a minute. when i unplug the HDMI and plug back, nothing happens anymore.

Anyone knows what's going on? please help, thank you!

Posted on Nov 14, 2015 11:43 PM

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chelseaaaa

Q: how to start apple tv after restoring using itunes?

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  • by bigschwabbel,

    bigschwabbel bigschwabbel Nov 14, 2015 11:52 PM in response to chelseaaaa
    Level 3 (808 points)
    Nov 14, 2015 11:52 PM in response to chelseaaaa

    Did you follow this procedure? If yes, try it again. Something might have gone wrong. If it doesn't help you could have a hardware problem.

  • by chelseaaaa,

    chelseaaaa chelseaaaa Nov 15, 2015 12:02 AM in response to bigschwabbel
    Level 1 (0 points)
    Nov 15, 2015 12:02 AM in response to bigschwabbel

    Yes, I followed all the way to step 7, had no problem restoring it via itunes. Tried it about 3 times so far and all the same result. At first i was wondering whether it was a problem with the display connection but since that screen (attached image above) is able to show up on the tv so i guess not...

  • by bigschwabbel,

    bigschwabbel bigschwabbel Nov 15, 2015 1:05 AM in response to chelseaaaa
    Level 3 (808 points)
    Nov 15, 2015 1:05 AM in response to chelseaaaa

    Try unplugging all cables and leaving it like that for a few minutes. Then plug all cables back in and see if that changes anything. If not, then that's all you can do, except bringing it to an Apple store or a service provider for repairs.