Shane Ruggieri1

Q: I migrated to a new Laptop, now FCP Studio 3 won't take my serial - Unknown error 777

Hi,

My 17" laptop screen died and I upgraded to a new Mid 2015 2.5Ghz i7 16gb ram, Retina.  OS 10.10.5. I target-disked the 17" and migrated all applications over. Nearly all things work.

 

I started FCP and it asked me to reinsert my Serial. I did, then it said it was an upgrade so please enter the original. So I did.

 

It then gave me an error popup saying "UNKNOWN ERROR 777" and asked me to quit.

 

I removed the Final Cut Pro System ID from ProApps and retried. Same thing happened.

 

I then reinstalled the 7.0.3 upgrade just to see if it reset the needed parts..same result.

 

I tried this for soundtrack pro - same;  DVD Studio Pro - same.

 

I'm trying to not have to re-install

...any ideas ???

 

Shane

new Mid 2015 Retina

Posted on Nov 15, 2015 2:13 PM

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Q: I migrated to a new Laptop, now FCP Studio 3 won't take my serial - Unknown error 777

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  • Helpful answers

  • by Meg The Dog,Helpful

    Meg The Dog Meg The Dog Nov 15, 2015 3:28 PM in response to Shane Ruggieri1
    Level 6 (11,138 points)
    Video
    Nov 15, 2015 3:28 PM in response to Shane Ruggieri1

    Apple Pro Apps have a reputation for problems when being migrated. I myself have never had a problem but best practice is to do a clean install of Pro Apps on the new computer, and there have been lots of anecdotal reports of problems when the apps are migrated.

     

    Use FCS Remover from Digital Rebellion (free) to remove all traces of your bad install on your new computer:

     

    http://www.digitalrebellion.com/fcsremover/

     

    And then do an install from your install disks. You don't need to install the previous version, only the upgrade - since you have the serial number for the original version you are upgrading from.

     

    MtD

  • by Shane Ruggieri1,

    Shane Ruggieri1 Shane Ruggieri1 Nov 15, 2015 3:31 PM in response to Meg The Dog
    Level 1 (1 points)
    Nov 15, 2015 3:31 PM in response to Meg The Dog

    Meg the Dog,

    Well, thank you and bummer.... I was hoping not to have to re-install due to many factors, excruciating install time and figuring out how to share my dvd from my main system to this DVD-less laptop.  BUT, i've just gotten back 58GB after deleting Studio 3 so maybe i'll take this as a sign to just install FCP and Soundtrack Pro to save the space all the dead weight was occupying.

     

    Thanks!!

     

    Shane