UCLA GO

Q: How do you stop the spinning color wheel?

The spinning wheel was present before installing El Capitan and it continues after the installation.  What is the recommendation for stopping the spinning color wheel?

iMac, OS X El Capitan ver 10.11.1

Posted on Nov 15, 2015 6:10 PM

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Q: How do you stop the spinning color wheel?

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Nov 15, 2015 6:12 PM in response to UCLA GO
    Level 9 (53,491 points)
    Desktops
    Nov 15, 2015 6:12 PM in response to UCLA GO

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here.

  • by UCLA GO,

    UCLA GO UCLA GO Nov 15, 2015 7:07 PM in response to Allan Eckert
    Level 1 (1 points)
    Nov 15, 2015 7:07 PM in response to Allan Eckert

    Screen Shot 2015-11-15 at 7.05.18 PM.png

  • by Allan Eckert,

    Allan Eckert Allan Eckert Nov 15, 2015 7:21 PM in response to UCLA GO
    Level 9 (53,491 points)
    Desktops
    Nov 15, 2015 7:21 PM in response to UCLA GO

    Instead of post a partial report with a screen shot, please use cut and paste to post the entire report. It is only by analyzing the entire report that we can help you.

  • by babowa,

    babowa babowa Nov 15, 2015 7:56 PM in response to UCLA GO
    Level 7 (31,910 points)
    iPad
    Nov 15, 2015 7:56 PM in response to UCLA GO

    Just looking at the partial beginning of the report shows that you are running El Capitan with the absolute minimum of 4 GB RAM - that would most likely be at least part of your problem: apps and processes are trying to do what they need to do without the necessary resources (RAM).

     

    However, we'll wait for you to post the actual full report which may or may not reveal any other problems.

     

    FWIW, upgrading a not so well functioning OS will usually not solve whatever problems exist.

  • by UCLA GO,

    UCLA GO UCLA GO Nov 15, 2015 8:10 PM in response to UCLA GO
    Level 1 (1 points)
    Nov 15, 2015 8:10 PM in response to UCLA GO

    Here is a copy of the complete report:

     

    EtreCheck version: 2.6.3 (223)

    Report generated 11/15/15, 7:02 PM

    Runtime 5:09

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.

     

    Hardware Information: (What does this mean?)

        iMac (27-inch, Mid 2011)

        [Click for Technical Specifications]

        [Click for User Guide]

        iMac - model: iMac12,2

        1 2.7 GHz Intel Core i5 CPU: 4-core

        4 GB RAM Upgradeable

        [Click for upgrade instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 0/DIMM1

                Empty  

            BANK 1/DIMM1

                Empty  

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: (What does this mean?)

        AMD Radeon HD 6770M - VRAM: 512 MB

            iMac 2560 x 1440

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.1 (15B42) - Time since boot: about 4 days

     

    Disk Information: (What does this mean?)

        WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (657.31 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        HL-DT-STDVDRW  GA32N   ()

     

    USB Information: (What does this mean?)

        Apple Inc. FaceTime HD Camera (Built-in)

        Western Digital My Passport 0748 1.5 TB

            EFI (disk1s1) <not mounted> : 210 MB

            My Passport (disk1s2) /Volumes/My Passport : 1.50 TB (579.18 GB free)

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

        Apple Card Reader

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Adware: (What does this mean?)

        Genieo, InstallMac Adware! [Click to remove]

     

    Kernel Extensions: (What does this mean?)

            /System/Library/Extensions

        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]

        [not loaded]    com.philips.iokit.DLconnect (85) [Click for support]

     

    System Launch Agents: (What does this mean?)

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.BezelUI.plist

        [killed]    com.apple.CallHistoryPluginHelper.plist

        [killed]    com.apple.CallHistorySyncHelper.plist

        [killed]    com.apple.FolderActionsDispatcher.plist

        [killed]    com.apple.SafariCloudHistoryPushAgent.plist

        [killed]    com.apple.SafariNotificationAgent.plist

        [killed]    com.apple.assistantd.plist

        [killed]    com.apple.cdpd.plist

        [killed]    com.apple.cloudphotosd.plist

        [killed]    com.apple.cmfsyncagent.plist

        [killed]    com.apple.coreservices.appleid.authentication.plist

        [killed]    com.apple.followupd.plist

        [killed]    com.apple.icloud.fmfd.plist

        [killed]    com.apple.photolibraryd.plist

        [killed]    com.apple.printtool.agent.plist

        [killed]    com.apple.quicklook.plist

        [killed]    com.apple.security.idskeychainsyncingproxy.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        19 processes killed due to insufficient RAM

     

    System Launch Daemons: (What does this mean?)

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.GSSCred.plist

        [killed]    com.apple.awdd.plist

        [killed]    com.apple.emond.aslmanager.plist

        [killed]    com.apple.icloud.findmydeviced.plist

        [killed]    com.apple.ifdreader.plist

        [killed]    com.apple.nsurlsessiond.plist

        [killed]    com.apple.periodic-daily.plist

        [killed]    com.apple.periodic-monthly.plist

        [killed]    com.apple.periodic-weekly.plist

        [killed]    com.apple.softwareupdate_download_service.plist

        [killed]    com.apple.tccd.system.plist

        [killed]    com.apple.wdhelper.plist

        [killed]    com.apple.xpc.smd.plist

        14 processes killed due to insufficient RAM

     

    Launch Agents: (What does this mean?)

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.hp.productresearch.plist [Click for support]

        [running]    com.newwellnesssolutions.DLconnectMonitor.plist [Click for support]

        [running]    com.nike.nikeplusconnect.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

     

    User Login Items: (What does this mean?)

        iTunesHelper    UNKNOWN Hidden (missing value)

        Google Drive    Application  (/Applications/Google Drive.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        Flickr Uploadr    UNKNOWN  (missing value)

        VerizonUpdateCenter    Application  (/Applications/VerizonUpdateCenter.app)

        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

     

    Other Apps: (What does this mean?)

        [running]    com.apple.xpc.launchd.oneshot.0x10000010.EtreCheck

        [running]    com.google.GoogleDrive.47072

        [running]    com.grlgames.fulldecksolitaire.5792

        [running]    com.hp.productresearch.88672

        [running]    jp.co.canon.cijscannerregister.92512

     

    Internet Plug-ins: (What does this mean?)

        FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

        Default Browser: Version: 601 - SDK 10.11

        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    User internet Plug-ins: (What does this mean?)

        UploadManager: Version: Unknown - SDK 10.5 [Click for support]

        RocketEngine: Version: Unknown - SDK 10.5 [Click for support]

        Google Earth Web Plug-in: Version: Unknown

     

    Safari Extensions: (What does this mean?)

        Facebook Cleaner

        WOT

        Facebook Improved

        Facebook Photo Zoom

        clea.nr Videos

        Greenhouse

        AddThis

        AdBlock

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

     

    Time Machine: (What does this mean?)

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 342.04 GB

        Destinations:

            My Passport [Local]

            Total size: 1.50 TB

            Total number of backups: 122

            Oldest backup: 6/21/13, 11:46 PM

            Last backup: 11/15/15, 5:54 PM

            Size of backup disk: Adequate

                Backup size 1.50 TB > (Disk used 342.04 GB X 3)

     

    Top Processes by CPU: (What does this mean?)

             3%    WindowServer

             2%    backupd

             2%    mds_stores

             2%    fontd

             1%    Full Deck Solitaire

     

    Top Processes by Memory: (What does this mean?)

        658 MB    kernel_task

        393 MB    com.apple.WebKit.WebContent(6)

        254 MB    mdworker(19)

        115 MB    Safari

        98 MB    mds_stores

     

    Virtual Memory Information: (What does this mean?)

        98 MB    Free RAM

        3.90 GB    Used RAM (692 MB Cached)

        558 MB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Nov 15, 2015, 05:45:12 PM    ~/Library/Logs/DiagnosticReports/LookupViewService_2015-11-15-174512_[redacted] .crash

        Nov 15, 2015, 11:02:21 AM    ~/Library/Logs/DiagnosticReports/VerizonUpdateCenter_2015-11-15-110221_[redacte d].crash

  • by stedman1,

    stedman1 stedman1 Nov 15, 2015 8:15 PM in response to UCLA GO
    Level 9 (73,375 points)
    Apple Watch
    Nov 15, 2015 8:15 PM in response to UCLA GO

    Please review the options below to determine which method is best to deal with the Adware installed on your computer.

    The Easy, safe, effective method: https://www.malwarebytes.org/antimalware/mac/

     

    If you are comfortable doing manual file removals, use the Apple support document below.

    http://support.apple.com/en-us/HT203987

     

    Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer. https://discussions.apple.com/docs/DOC-7471

    https://discussions.apple.com/docs/DOC-8071

    http://www.thesafemac.com/tech-support-scam-pop-ups/

  • by Allan Eckert,

    Allan Eckert Allan Eckert Nov 15, 2015 8:17 PM in response to UCLA GO
    Level 9 (53,491 points)
    Desktops
    Nov 15, 2015 8:17 PM in response to UCLA GO

    Additional RAM would help. While waiting for the additional RAM, you might consider as a temporary work around to reboot daily.

  • by babowa,

    babowa babowa Nov 15, 2015 8:19 PM in response to UCLA GO
    Level 7 (31,910 points)
    iPad
    Nov 15, 2015 8:19 PM in response to UCLA GO

    You have some lovely adware installed:

     

    Adware: (What does this mean?)

        Genieo, InstallMac Adware! [Click to remove]


    You need to get rid of it, either by using this:


    https://www.malwarebytes.org/antimalware/mac/


    or doing it manually:


    https://support.apple.com/en-us/HT203987

  • by Linc Davis,

    Linc Davis Linc Davis Nov 15, 2015 8:36 PM in response to UCLA GO
    Level 10 (207,931 points)
    Applications
    Nov 15, 2015 8:36 PM in response to UCLA GO

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the requisite skill can verify what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

    Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a general summary of what you need to do, if you choose to proceed:

    ☞ Copy a particular line of text to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

    You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

    6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

    If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

    If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

    [Process started]
            Part 1 of 4 done at … sec
            …
            Part 4 of 4 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]

    The intervals between parts won't be exactly equal, but they give a rough indication of progress.

    Wait for the final message "Process completed" to appear. If you don't see it within about 15 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something. If you close the Terminal window while the test is still running, the partial results won't be saved and you'll have to start over.

    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

    ______________________________________________________________

    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • by Shah1433,

    Shah1433 Shah1433 Aug 25, 2016 1:22 PM in response to Linc Davis
    Level 1 (8 points)
    Desktops
    Aug 25, 2016 1:22 PM in response to Linc Davis

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-25 14:43:42

    Download EtreCheck from https://etrecheck.com

    Runtime 5:01

    Performance: Below Average

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

     

    Hardware Information:

        iMac (24-inch, Early 2008)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac8,1

        1 3.06 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 800 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 800 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information:

        NVIDIA GeForce 8800 GS - VRAM: 512 MB

            iMac 1920 x 1200

     

    System Software:

        OS X El Capitan 10.11.6 (15G31) - Time since boot: about one hour

     

    Disk Information:

        Hitachi HDT721064SLA360 disk0 : (640.14 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 639.28 GB (313.60 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

        Seagate Backup+  Desk 5 TB

            EFI (disk1s1) <not mounted> : 210 MB

            Time Machine 5TB (disk1s2) /Volumes/Time Machine 5TB : 5.00 TB (4.34 TB free)

        Apple Inc. Built-in iSight

     

    Configuration files:

        /etc/sudoers, File size 1157 but expected 2299

        /etc/hosts - Count: 15

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Library/Extensions

        [loaded]    com.seagate.driver.PowSecDriverCore (5.2.7 (26999) - SDK 10.4 - 2016-08-04) [Support]

     

            /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26999) - SDK 10.4 - 2016-08-03) [Support]

        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26999) - SDK 10.5 - 2016-08-03) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.7 (26999) - SDK 10.4 - 2016-08-03) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.LaCie.ScsiType00 (1.2.0 - 2016-08-04) [Support]

        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6 - 2016-08-04) [Support]

        [not loaded]    com.elgato.driver.DontMatchAfaTech (1.1 - 2016-08-04) [Support]

        [not loaded]    com.elgato.driver.DontMatchCinergy450 (1.1 - 2016-08-04) [Support]

        [not loaded]    com.elgato.driver.DontMatchCinergyXS (1.1 - 2016-08-04) [Support]

        [not loaded]    com.elgato.driver.DontMatchEmpia (1.1 - 2016-08-04) [Support]

        [not loaded]    com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2 - 2016-08-04) [Support]

        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-08-04) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6 - 2013-08-24) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6 - 2013-08-24) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5 - 2013-08-24) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6 - 2013-08-24) [Support]

     

    Startup Items:

        HP IO: Path: /Library/StartupItems/HP IO

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    158 Apple tasks

        [running]    72 Apple tasks

     

    System Launch Daemons:

        [failed]    org.postfix.master.plist (2015-07-31)

        [not loaded]    46 Apple tasks

        [loaded]    159 Apple tasks

        [running]    85 Apple tasks

     

    Launch Agents:

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [loaded]    com.hp.help.tocgenerator.plist (2009-07-28) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-01-11) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

        [loaded]    com.apple.aelwriter.plist (2010-10-24)

        [loaded]    com.bombich.ccc.plist (2014-08-17) [Support]

        [not loaded]    com.bombich.ccc.scheduledtask.E0D6A33F-7AC0-49F5-9824-D48924E48435.plist (2014-11-06) [Support]

        [running]    com.bombich.ccchelper.plist (2014-11-06) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-07-12) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-01-11) [Support]

        [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

        [loaded]    com.skype.skypeinstaller.plist (2014-11-07) [Support]

        [running]    com.wdc.SmartwareDriveService.plist (2013-11-11) [Support]

        [loaded]    com.wdc.WDPrivilegedHelper.plist (2016-02-06) [Support]

        [running]    com.wdc.WDSmartWareService.plist (2013-11-11) [Support]

     

    User Launch Agents:

        [failed]    com.adobe.ARM.[...].plist (2013-07-29) [Support]

        [failed]    com.adobe.ARM.[...].plist (2011-09-05) [Support]

        [failed]    com.bombich.ccc-user-agent.plist (2014-10-15) [Support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-12-09) [Support]

        [failed]    com.zeobit.MacKeeper.Helper.plist (2013-05-12) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

        HP Device Monitor    SMLoginItem  (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app)

        -    SMLoginItem  (/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.task/Contents/Library/LoginItems/HP Product Research.app)

        DegreesLaunchHelper    SMLoginItem  (/Applications/Degrees.app/Contents/Library/LoginItems/DegreesLaunchHelper.app)

        HP Device Monitor    SMLoginItem  (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)

        DegreesLaunchHelper    SMLoginItem  (/Volumes/Time Machine 5TB/Backups.backupdb/Apple/2016-07-21-151908/Macintosh HD/Applications/Degrees.app/Contents/Library/LoginItems/DegreesLaunchHelper.app )

        -    SMLoginItem  (/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.task/Contents/Library/LoginItems/HP Product Research.app/Contents/Library/LoginItems/HP Product Research.app)

     

    Internet Plug-ins:

        AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-25) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-25) [Support]

        JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-08) Check version

        AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-25) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-24)

        PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-08-25) [Support]

        QuickTime Plugin: 7.7.3 (2016-08-04)

        Yahoo! Installer 3: 1.0.128 (2007-11-28) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-25) [Support]

        GarminGpsControl: 2.6.2.0 Release (2008-09-22) [Support]

        DivXBrowserPlugin: 1.4 (2007-12-11) [Support]

        Silverlight: 4.0.50524.0 (2010-08-21) [Support]

        Default Browser: 601 - SDK 10.11 (2016-08-04)

        Flip4Mac WMV Plugin: 2.2.3.7  (2009-05-21) [Support]

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        SlingPlayer: Unknown (2012-03-22) [Support]

        SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-22) [Support]

        ContentUploaderPlugin: 1.2 (2007-12-11) [Support]

        OfficeLiveBrowserPlugin: 12.2.6 (2010-09-26) [Support]

     

    User internet Plug-ins:

        CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

        WebEx: 1.0 (2011-01-18) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

     

    Safari Extensions:

        AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-14)

        ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-25)

        Awesome Screenshot - Diigo - http://www.diigo.com/ (2015-09-12)

        YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2013-04-06)

        ClickToPlugin - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-25)

        Turn Off the Lights - Stefan vd - http://www.turnoffthelights.com (2015-07-03)

     

    3rd Party Preference Panes:

        Flash Player (2016-06-28) [Support]

        Java (2016-08-08) [Support]

        Seagate Dashboard for Mac OSX (2016-08-03) [Support]

        WDQuickView (2016-02-08) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 639.28 GB Disk used: 325.67 GB

        Destinations:

            Time Machine 5TB [Local]

            Total size: 5.00 TB

            Total number of backups: 31

            Oldest backup: 7/21/16, 3:19 PM

            Last backup: 8/25/16, 12:18 PM

            Size of backup disk: Excellent

                Backup size 5.00 TB > (Disk size 639.28 GB X 3)

     

    Top Processes by CPU:

            13%    mdworker(13)

             7%    backupd

             4%    WindowServer

             2%    kernel_task

             1%    master

     

    Top Processes by Memory:

        454 MB    kernel_task

        205 MB    mdworker(13)

        90 MB    mds_stores

        78 MB    iconservicesagent(2)

        78 MB    ocspd

     

    Virtual Memory Information:

        1.02 GB    Free RAM

        2.98 GB    Used RAM (1.83 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Aug 25, 2016, 01:09:38 PM    Self test - passed

        Aug 24, 2016, 11:32:11 AM    ~/Library/Logs/DiagnosticReports/Dock_2016-08-24-113211_[redacted].crash

            /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock

        Aug 23, 2016, 01:14:15 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-08-23-131415_[redac ted].crash

            /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync

        Aug 23, 2016, 10:04:11 AM    ~/Library/Logs/DiagnosticReports/Finder_2016-08-23-100411_[redacted].crash

            /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

     

        Standard users cannot read /Library/Logs/DiagnosticReports.

        Run as an administrator account to see more information.

     

    Please inform me - How to remove beachball

  • by Shah1433,

    Shah1433 Shah1433 Aug 25, 2016 1:42 PM in response to UCLA GO
    Level 1 (8 points)
    Desktops
    Aug 25, 2016 1:42 PM in response to UCLA GO

    Beachball intensity is more than before....how to remove this colorwheel?

    I used "etrecheck" and submit report here

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 25, 2016 1:47 PM in response to Shah1433
    Level 9 (53,491 points)
    Desktops
    Aug 25, 2016 1:47 PM in response to Shah1433

    Instead of posting at the bottom of someone else thread, you really should start your own so that your post gets the attention it deserves.