HugeBrown

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Q: what to do if my new iphone6 will not backup in the cloud

what do i do if my new iphone6 will not backup in the cloud

Posted on Nov 15, 2015 11:54 PM

I have this question too

Q: what to do if my new iphone6 will not backup in the cloud

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by thunderzzz,

thunderzzz Nov 15, 2015 11:58 PM in response to HugeBrown
Level 6 (8,379 points)

Notebooks

Nov 15, 2015 11:58 PM in response to HugeBrown

Hi. Check troubleshooting steps here: Get help backing up your device in iCloud - Apple Support
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by HugeBrown,

HugeBrown Nov 16, 2015 12:11 AM in response to thunderzzz
Level 1 (0 points)

Nov 16, 2015 12:11 AM in response to thunderzzz

Hi there. Phone is a replacement for my iphone5. Old backup is deleted in itunes. When I go to try new cloud backup with iphone6 - power is connected, phone is on lock, wifi is connected to my glass fibrehood at 20Mbs. Message comes back "your backup has not been completed" after trying for about 10-15 mins each time. in Itunes under latest backups - it says "your iphone has never been backed up to icloud.
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by Briansyddall,

Briansyddall Nov 16, 2015 12:21 AM in response to HugeBrown
Level 6 (9,200 points)

Apple Watch

Nov 16, 2015 12:21 AM in response to HugeBrown

Hi
Go to settings iCloud back up now click on that
This is because the apple servers are busy just try this a few times
During the day a then it will work.
I ,ve had the same problem on iphone/iPad .
Cheers
Brian
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