Q: Notes search doesn't find notes
Since I upgraded to 9.1, the search feature in the Notes app does not find notes. I have a ton of notes and I use the search feature all the time. Is this a known issue? If search isn't going to work, It would be helpful if I could at least sort the notes in alphabetical order.
iPhone 6 Plus, iOS 9.1, Notes App
Posted on Nov 14, 2015 7:47 AM
Community Specialists
Hi PoppyDoggie,
Thank you for replying again to let us know the issue continues. Because none of the previous troubleshooting has helped, the next step I suggest is to completely reinstall the operating system on your iPhone.
This should not affect any of your data, but before you begin, I would suggest creating a backup in either iCloud or iTunes. Having a current backup is always a great idea.
How to back up your devices using iCloud or iTunes - Apple Support
To reinstall the iPhone Operating System, please follow the steps from the If your device turns on but gets stuck during start up section in the following article.
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.
If your iPhone, iPad, or iPod touch doesn't respond or won't turn on - Apple Support
Best!
Posted on Nov 17, 2015 8:54 AM

