Geri2

Q: Watch alarm failed to go off.

I've had the watch (version 2.0.1) for a month and three times now it has failed to light up and sound. The alarm shows it is set, the nightstand mode indicates that there is an alarm set, but sometimes nothing happens. I'm baffled.

I checked and the software is up to date.

Apple Watch, watchOS 2.0.1

Posted on Nov 16, 2015 7:42 PM

Close

Q: Watch alarm failed to go off.

  • All replies
  • Helpful answers

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Nov 17, 2015 12:55 AM in response to Geri2
    Level 7 (33,571 points)
    Apple Watch
    Nov 17, 2015 12:55 AM in response to Geri2

    Hi

     

    Try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

    - To turn it back on: press and hold the side button until you see the Apple logo.

  • by Geri2,

    Geri2 Geri2 Nov 21, 2015 11:49 AM in response to Jonathan UK
    Level 1 (0 points)
    Nov 21, 2015 11:49 AM in response to Jonathan UK

    Thanks, I'll give it a try. Unfortunately it is an intermittent problem. The alarm will work fine for 5-10 days, then decide to take a morning off, then be fine the next day.

    Thanks for your suggestion!