HT204307: Learn how to reset your iPod
Learn about Learn how to reset your iPod
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Helpful answers
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Nov 18, 2015 7:57 AM in response to kenneth13by Brett L,Hey kenneth13,
If you have a problem with the switch not working on your iPod classic, it will need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing -
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Note that some iPods may not be eligible for service depending on the age of the model. See this article - Vintage and obsolete products.
Thanks for using Apple Support Communities.
Happy computing.
