Q: please help me find my photos in el capitan - the screen comes up blank after update and restart - i need my photos I'm having a b ... please help me find my photos in el capitan - the screen comes up blank after update and restart - i need my photos I'm having a breakdown more
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Helpful answers
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by leroydouglas,Nov 17, 2015 9:52 AM in response to blakefromnew york
leroydouglas
Nov 17, 2015 9:52 AM
in response to blakefromnew york
Level 7 (23,408 points)
Notebooks -
Nov 17, 2015 9:55 AM in response to leroydouglasby blakefromnew york,i did that - nothing happened - I launch photos and literally nothing happens except it opens in the broswer- when I hit - show window it's just a big white square. this is complete crap
(thanks for your help i wish it had worked) - this seems really unfair
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Nov 17, 2015 10:02 AM in response to leroydouglasby blakefromnew york,tried after seeing the rest of your post - when I click on photos, there is no drop down -
i found under pictures - photos library from last week- and nothing is there.
i dont know what to do -
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by LarryHN,Nov 17, 2015 10:06 AM in response to blakefromnew york
LarryHN
Nov 17, 2015 10:06 AM
in response to blakefromnew york
Level 10 (84,585 points)
Photos for MacBackup your Photos library and then hold down the option and command keys while launching Photos and repair your database
LN
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Nov 17, 2015 10:07 AM in response to LarryHNby blakefromnew york,sorry to be dumb but i dont know what you mean when you say "backup your photos library"
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by leroydouglas,Nov 17, 2015 10:09 AM in response to blakefromnew york
leroydouglas
Nov 17, 2015 10:09 AM
in response to blakefromnew york
Level 7 (23,408 points)
NotebooksYes you can try Repair Library, restart holding the option command keys
Get started with Photos for OS X - Apple Support
http://osxdaily.com/2015/04/17/move-iphoto-library-to-photos-mac/
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by LarryHN,Nov 17, 2015 10:24 AM in response to blakefromnew york
LarryHN
Nov 17, 2015 10:24 AM
in response to blakefromnew york
Level 10 (84,585 points)
Photos for MacBackup - Make a copy preferably on a different disk although for this purpose that is not critical
But if you do not know what a a backup is you are 100 Guaranteed to lose everything on your computer sooner or later - computer hard files, computer software has bugs and humans make errors and when any of those occur without a good, current backup you lost things - at a minimum you should be running TimeMachine with its default settings - Use Time Machine to back up or restore your Mac - Apple Support
LN
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Nov 17, 2015 10:29 AM in response to LarryHNby blakefromnew york,hi larry, i appreciate it - i do recognize and understand the importance of back ups - what i was/am saying is that I dont know how to back up the library, when there is nothing there- when i open photos, there are no photos to back up.
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by LarryHN,Nov 17, 2015 10:39 AM in response to blakefromnew york
LarryHN
Nov 17, 2015 10:39 AM
in response to blakefromnew york
Level 10 (84,585 points)
Photos for Maca backup does not involve opening Photos or the Photos library - it is strictly making a copy of the Photos library (which by default is in your Pictures folder) - to make a backup the library should not be opened and PHotos should not be running
Backup your Photos library and then hold down the option and command keys while launching Photos and repair your database
Backup - Make a copy preferably on a different disk although for this purpose that is not critical
LN
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Nov 17, 2015 10:55 AM in response to LarryHNby blakefromnew york,thank you so much for that clarification - I just began the back up - it says 22 hours but it keeps changing - so i guess it will take a while. When its complete, I will do what you said next - launch photos again while holding option/command keys - and then repair library - fingers crossed it works- thank you
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Nov 17, 2015 4:31 PM in response to blakefromnew yorkby blakefromnew york,hi- i backed it up - then did option command and open photos - still nothing happened! it didn't launch a repair database, or anything - just the same blank screen as before. Any thoughts here????!!!
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by LarryHN,Nov 17, 2015 4:40 PM in response to blakefromnew york
LarryHN
Nov 17, 2015 4:40 PM
in response to blakefromnew york
Level 10 (84,585 points)
Photos for MacTo confirm - you depressed the command and options keys and launched Photos keeping the command and option keys depressed until the repair library window appeared?
LN
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by leroydouglas,Nov 17, 2015 4:41 PM in response to blakefromnew york
leroydouglas
Nov 17, 2015 4:41 PM
in response to blakefromnew york
Level 7 (23,408 points)
NotebooksTo confirm- you followed through with the instructions on this link above?
http://osxdaily.com/2015/04/17/move-iphoto-library-to-photos-mac/
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Feb 23, 2016 7:28 PM in response to leroydouglasby SpectralHuman,My photos app just started having this same issue. Blank white screen on launch.
Holding down Option+Command doesn't bring up the dialog to repair the library.

