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Nov 17, 2015 11:42 AM in response to rcashfromshawneeby anna_marie0408,★HelpfulYes you can, this link will show you how. Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
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Nov 17, 2015 11:45 AM in response to anna_marie0408by rcashfromshawnee,after typing in my apple password I get an error "verification failed- There was an error connection to iCloud". I think I get this because I deactivated the phone from my iTunes account. I can't erase it without connected to icloud first