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All replies
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Helpful answers
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Nov 16, 2015 12:28 PM in response to Bigtex221by Lanny,on an older (white) MacBook.
You need to be more specific. What model MacBook, how much RAM does it have?
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Nov 16, 2015 7:39 PM in response to Lannyby Bigtex221,OK, here you go:
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
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Nov 17, 2015 8:47 PM in response to Bigtex221by K Shaffer,★HelpfulYou may need to see what the Activity Monitor shows for system related specification
regarding hard disk drive capacity (total) verses the remaining unused capacity; also
separate from that, the total memory (RAM) in use verses the amount left or not used.
The latter item here can show the combined problem, if your hard drive is too full of
saved user-generated content; as the OS X will try & use hard drive capacity as a form
of Virtual Memory, and that will slow the computer somewhat if there is little left and if
the computer is trying to perform several tasks. You can archive your excess to an
externally enclosed hard drive, if images or music certain rules apply for libraries;
and then see about removing the original from the internal computer hard disk drive.
Be sure to make a quality backup of your content, the computer system, and also have
a good Time Machine backup in addition. A full system clone (carboncopy, or superduper)
can be very helpful to restore the computer if the hard drive has failed and you need
to be able to run the computer to format a new hard drive, and install it. It can run the Mac.
Sometimes to restart in 'Safe mode' can help to troubleshoot, depending on the cause.
Try safe mode if your Mac doesn't finish starting up - Apple Support
If you have started using or have an active antivirus application it may be slowing the Mac
so turn it off; most AV scanning applications cannot find what does not exist in the wild.
At least do not let it run all the time. Use careful browsing habits to avoid issues such as
malware and adware. If you installed MacKeeper or any of those cleanmymac items, they
can be the cause of system damages and data loss; and a slow mac.
If you think or aren't sure if there is something such as adware in your mac, you can read
about manual methods to seek and remove adware, also some malware items, manually.
Adware Removal Guide:
http://www.thesafemac.com/arg/
For other companion guides, from thesafemac, see Tech Guides page:
http://www.thesafemac.com/tech-guides/
Hopefully you can find the issue and resolve it; not sure if the Etrecheck application that
can create a report that you could post in a discussion (so others can see what shows)
will work in OS X 10.6.8. A few other tools that are newer, do not work in Snow Leopard.
The hard disk drive may be failing, as the issue you state can be a real symptom.
Make a good backup and plan on replacing the HDD. -- You can get a faster spin
rate (RPM, 7200) instead of a stock (RPM, 5400) model, and maybe also upgrade
the memory total from 2GB to 6GB, by purchase of upgrade capacity RAM chips.
In any event...
Good luck & happy computing!
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Nov 17, 2015 8:43 PM in response to K Shafferby Bigtex221,OK, great ideas!
Many thanks for your time and advice.
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Nov 18, 2015 6:40 AM in response to K Shafferby etresoft,K Shaffer wrote:
not sure if the Etrecheck application that
can create a report that you could post in a discussion (so others can see what shows)
will work in OS X 10.6.8. A few other tools that are newer, do not work in Snow Leopard.
Hello K,
Yes. EtreCheck does work on OS X 10.6.8 "Snow Leopard".
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Nov 18, 2015 7:00 AM in response to Bigtex221by Bigtex221,Will try Etrecheck and see what it turns up.
Thanks again.
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Nov 18, 2015 1:19 PM in response to etresoftby K Shaffer,Wasn't certain, & had not read in-depth on that aspect recently.
The former AdwareMedic had backward compatible limits, so
this is part of my reasoned reply. So the pages by Thomas w/
earlier methods to find and remove adware, etc were added...
Thank you for the confirmation of Etrecheck in this regard.
And thank you for your continued presence in these ASC.
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Nov 18, 2015 2:02 PM in response to K Shafferby Bigtex221,Ran Etrecheck. Found some Malware in Safari and deleted that.
EtreCheck version: 2.6.3 (223)
Report generated 11/18/15 1:38 PM
Runtime 2:07
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: (What does this mean?)
MacBook (13-inch Late 2007)
[Click for Technical Specifications]
[Click for User Guide]
MacBook - model: MacBook3,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 623 - SN = (null)
Video Information: (What does this mean?)
GMA X3100 - VRAM: 144 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: (What does this mean?)
OS X Snow Leopard 10.6.8 (10K549) - Time since boot: about one hour
Disk Information: (What does this mean?)
FUJITSU MHY2080BH disk0 : (74.53 GB) (Rotational)
- (disk0s1) <not mounted> : 210 MB
Hard Drive (disk0s2) / : 79.68 GB (30.40 GB free)
USB Information: (What does this mean?)
Micron Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
System Launch Agents: (What does this mean?)
[loaded] com.apple.cvmsCompAgent_i386.plist - Invalid signature!
[loaded] com.apple.cvmsCompAgent_ppc.plist - Invalid signature!
[loaded] com.apple.cvmsCompAgent_x86_64.plist - Invalid signature!
[loaded] com.apple.servernotifyd.plist - Invalid signature!
Launch Agents: (What does this mean?)
[running] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.iyogi.iyogi-scc-sdcust-login-drone-1367946092.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.iyogi.iyogi-scc-1367946092.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] Epolife.AppRemoval.plist [Click for support]
[loaded] Epolife.download.plist [Click for support]
[loaded] Epolife.ltvbit.plist [Click for support]
[loaded] Epolife.update.plist [Click for support]
[loaded] Javeview.update.plist [Click for support]
[loaded] Kuklorest.AppRemoval.plist [Click for support]
[loaded] Kuklorest.download.plist [Click for support]
[loaded] Kuklorest.ltvbit.plist [Click for support]
[loaded] Kuklorest.update.plist [Click for support]
[loaded] Listchack.download.plist [Click for support]
[loaded] Listchack.ltvbit.plist [Click for support]
[loaded] Listchack.update.plist [Click for support]
[loaded] Manroling.update.plist [Click for support]
[loaded] Zebrouss.download.plist [Click for support]
[loaded] Zebrouss.ltvbit.plist [Click for support]
[loaded] Zebrouss.update.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spigot.ApplicationManager.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SmileboxTray Application (/Applications/Smilebox.app/Contents/Resources/SmileboxTray.app)
Other Apps: (What does this mean?)
[running] [0x0-0x22022].org.mozilla.firefox
[running] [0x0-0x45045].com.etresoft.EtreCheck
[running] [0x0-0xc00c].com.smilebox.Tray
Internet Plug-ins: (What does this mean?)
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: (What does this mean?)
Epolife
Searchme Adware! [Click to remove]
Slick Savings Adware! [Click to remove]
Listchack
eBay Shopping Assistant Adware! [Click to remove]
Audio Plug-ins: (What does this mean?)
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Time Machine: (What does this mean?)
Time Machine information requires OS X 10.8 "Moutain Lion" or later.
Top Processes by CPU: (What does this mean?)
8% WindowServer
2% ps
1% fontd
0% usbmuxd
Top Processes by Memory: (What does this mean?)
307 MB firefox
78 MB mds
39 MB WindowServer
33 MB Finder
20 MB ServiceRecords
Virtual Memory Information: (What does this mean?)
733 MB Free RAM
1.28 GB Used RAM
0 B Swap Used
Diagnostics Information: (What does this mean?)
Nov 18, 2015, 12:15:36 PM /Library/Logs/CrashReporter/iyogi-scc_2015-11-18-121536_[redacted].crash
Nov 18, 2015, 12:15:36 PM /Library/Logs/DiagnosticReports/iyogi-scc_2015-11-18-121536_[redacted].crash
Nov 18, 2015, 12:13:25 PM Self test - passed
Nov 15, 2015, 07:08:43 PM /Library/Logs/DiagnosticReports/iyogi-scc_2015-11-15-190843_[redacted].crash
Nov 15, 2015, 07:08:43 PM /Library/Logs/CrashReporter/iyogi-scc_2015-11-15-190843_[redacted].crash
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Nov 18, 2015 3:39 PM in response to Bigtex221by etresoft,.
Just to kick the forum software in the butt
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Nov 19, 2015 6:57 AM in response to Bigtex221by etresoft,★HelpfulHello Bigtex221,
It is unfortunate that MalwareBytes won't run on your machine. You have a lot of adware installed. EtreCheck really isn't an adware tool. I just don't have the resources to keep track of it all. That is why I rely on MalwareBytes to handle the adware. EtreCheck uses Apple's adware removal instructions. The problem is that Apple's instructions are way out of date and pretty bad to begin with.
I suggest you go to the old AdwareMedic site and use these manual removal instructions: http://www.thesafemac.com/arg-identification/
I am pretty sure that everything under "User Launch Agents" in your EtreCheck report is adware. All of your Safari extensions appear to be adware too.
Are you sure you want the Citrix software? That is a remote access program.
Finally, you could benefit from more RAM. Here are OWC memory upgrades for your machine: http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=280&type=Memory
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Nov 18, 2015 4:30 PM in response to etresoftby Bigtex221,Thanks for the insight!
I deleted a few extension in Safari already.
I think I can get the rest manually, and I'll tackle those User Launch Agents.
Sadly, I need Citrix for a work-related program. But I'm ready for more RAM, obviously.
Something occurred to me. I've seen a bit of a slowdown on my Mac Mini. But that's running 10.9, which means Adware Medic can deal with it directly.
Thanks again. Very helpful information!