Tarek_10

Q: How to uninstall zip cloud,

i tried to drag it to trash but it doesn't work

MacBook Air, OS X El Capitan (10.11.1)

Posted on Nov 18, 2015 12:35 AM

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Q: How to uninstall zip cloud,

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  • Helpful answers

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Nov 18, 2015 1:24 AM in response to Tarek_10
    Level 5 (7,165 points)
    Mac OS X
    Nov 18, 2015 1:24 AM in response to Tarek_10

    Does your account have administrator privileges? Are you able to delete other apps?

  • by Tarek_10,

    Tarek_10 Tarek_10 Nov 18, 2015 1:27 AM in response to Alfred DeRose
    Level 1 (0 points)
    Nov 18, 2015 1:27 AM in response to Alfred DeRose

    Yes, i can delete other applications

  • by chroot,

    chroot chroot Nov 18, 2015 1:46 AM in response to Tarek_10
    Level 4 (1,099 points)
    Nov 18, 2015 1:46 AM in response to Tarek_10

    Have you checked the Activity Monitor to see if the application is currently running?  If it is running try using Activity Monitor to force quit the process then drag the application to the trash.

     

     

    Use Activity Monitor on your Mac - Apple Support

  • by pinkstones,

    pinkstones pinkstones Nov 18, 2015 3:41 AM in response to Tarek_10
    Level 5 (4,209 points)
    Safari
    Nov 18, 2015 3:41 AM in response to Tarek_10

    Have you tried right-clicking on the icon and selecting "Move to Trash"?

  • by Tarek_10,

    Tarek_10 Tarek_10 Nov 18, 2015 3:45 AM in response to pinkstones
    Level 1 (0 points)
    Nov 18, 2015 3:45 AM in response to pinkstones

    I tried both activity monitor and selecting to move to trash. However, nothing is working

  • by Linc Davis,

    Linc Davis Linc Davis Nov 18, 2015 8:57 AM in response to Tarek_10
    Level 10 (208,000 points)
    Applications
    Nov 18, 2015 8:57 AM in response to Tarek_10

    "ZipCloud," sometimes named "JustCloud," is a cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be suspected by virtue of the company it keeps.

    To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)

    Quit the "ZipCloud" or "JustCloud" application, if it's running, and drag it from the Applications folder to the Trash. Don't try to empty yet.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/LaunchAgents

    Right-click or control-click the highlighted line and select

              Services Open

    from the contextual menu.* A folder named "LaunchAgents" should open.

    In the folder, there may be one or more files with a name beginning as follows:

               com.jdibackup.

    Move all such files to the Trash.

    Log out or restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

  • by Tarek_10,

    Tarek_10 Tarek_10 Nov 20, 2015 12:52 AM in response to Linc Davis
    Level 1 (0 points)
    Nov 20, 2015 12:52 AM in response to Linc Davis

    i can't find the file in the application folder

    Screen Shot 2015-11-20 at 5.49.48 PM.png

  • by Tarek_10,

    Tarek_10 Tarek_10 Nov 20, 2015 12:53 AM in response to Tarek_10
    Level 1 (0 points)
    Nov 20, 2015 12:53 AM in response to Tarek_10

    While the file is still annoying me .

    Screen Shot 2015-11-20 at 3.21.11 PM.png

  • by Linc Davis,

    Linc Davis Linc Davis Nov 20, 2015 5:18 AM in response to Tarek_10
    Level 10 (208,000 points)
    Applications
    Nov 20, 2015 5:18 AM in response to Tarek_10

    i can't find the file in the application folder

    Then what are you trying to drag to the Trash?

  • by Tarek_10,

    Tarek_10 Tarek_10 Nov 20, 2015 5:23 AM in response to Linc Davis
    Level 1 (0 points)
    Nov 20, 2015 5:23 AM in response to Linc Davis

    Screen Shot 2015-11-20 at 10.19.29 PM.png

    as you can see in the above screen shot, it appear only here. But not in the application folder.

    At the same time, i can't drag that icon to the trash

  • by Tarek_10,Solvedanswer

    Tarek_10 Tarek_10 Nov 20, 2015 5:33 AM in response to Tarek_10
    Level 1 (0 points)
    Nov 20, 2015 5:33 AM in response to Tarek_10

    Thanks everyone, the problem is solved.

    I hold the push on the zipcloud icon then all the icons become vulnerable to delete then i pressed right click on the zip cloud icon. it gave me sign of question market then i dragged it to the trash successfully.

     

    Thanks for your advises