Q: Unable to connect to iCloud mail

Question

Robert Faiman

Level 1 (13 points)

Mac OS X

Q: Unable to connect to iCloud mail

I just updated from Yosemite to El Capitan yesterday. Since then, Apple Mail cannot connect to the IMAP server for my iCloud account. It shows the account error status:

Connections to host p05-imap.mail.me.com on the default ports failed.

iMac, OS X El Capitan (10.11.1), 2014 Retina 5K, Core i7

Posted on Nov 18, 2015 4:13 PM

I have this question too

Solved

Linc Davis

Level 10 (208,037 points)

Applications

A:

Please sign out of iCloud in its preference pane and sign back in. No data will be removed from the servers. That said, you should always have a current archive of the data for safety's sake, even if you don't sign out.

If you use iCloud Keychain, when you sign back in to iCloud follow one of the procedures described in this support article to set it up on an additional device.

Posted on Nov 19, 2015 9:05 AM

Q: Unable to connect to iCloud mail

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by satcomer,

satcomer Nov 18, 2015 4:21 PM in response to Robert Faiman
Level 4 (1,110 points)

Nov 18, 2015 4:21 PM in response to Robert Faiman

Check you email server/Imap settings are correct!
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by Robert Faiman,

Robert Faiman Nov 18, 2015 5:54 PM in response to satcomer
Level 1 (13 points)

Mac OS X

Nov 18, 2015 5:54 PM in response to satcomer

IIt's an iCloud account, so there aren't specific server settings for it.
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by Linc Davis,

Linc Davis Nov 18, 2015 9:32 PM in response to Robert Faiman
Level 10 (208,037 points)

Applications

Nov 18, 2015 9:32 PM in response to Robert Faiman

Please open the Mail preferences window and select the Accounts tab. Under Account Information, select your icloud.com address from the menu labeled Alias, if it's not already selected. Test.
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by Robert Faiman,

Robert Faiman Nov 19, 2015 9:12 AM in response to Linc Davis
Level 1 (13 points)

Mac OS X

Nov 19, 2015 9:12 AM in response to Linc Davis

I followed that suggestion. I have three aliases: xxxxx@mac.com, xxxxx@me.com and xxxxx@icloud.com. As you suggested, I switched from @me.com to @icloud.com.

No difference. Still exactly the same failure.

<E-mails Edited by Host>
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by Robert Faiman,

Robert Faiman Nov 19, 2015 9:47 AM in response to Linc Davis
Level 1 (13 points)

Mac OS X

Nov 19, 2015 9:47 AM in response to Linc Davis

Solved. Thank you!
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Accepted Answer · Nov 19, 2015 9:05 AM

Linc Davis

Level 10 (208,037 points)

Applications

Nov 19, 2015 9:05 AM in response to Robert Faiman

Please sign out of iCloud in its preference pane and sign back in. No data will be removed from the servers. That said, you should always have a current archive of the data for safety's sake, even if you don't sign out.

If you use iCloud Keychain, when you sign back in to iCloud follow one of the procedures described in this support article to set it up on an additional device.

Q: Unable to connect to iCloud mail

All replies Helpful answers

by satcomer,

by Robert Faiman,

by Linc Davis,

by Robert Faiman,

by Linc Davis,Solvedanswer

by Robert Faiman,

All replies

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