HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup

P.MRifaideen Mohammed Rishad

Level 1 (0 points)

Q: dear Apple i want to get my old backup please let how can i get it.

Dear Apple Team

i am writing to inform you i am facing some trouble to get my old data from i cloud please help me.

iPhone 5s, iOS 8.4.1

Posted on Nov 19, 2015 1:50 PM

I have this question too

Q: dear Apple i want to get my old backup please let how can i get it.

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Helpful answers

by ckuan,

ckuan Nov 19, 2015 1:54 PM in response to P.MRifaideen Mohammed Rishad
Level 7 (33,314 points)

Nov 19, 2015 1:54 PM in response to P.MRifaideen Mohammed Rishad

If it's not there then it's not there.
If you had made a backup then the only way to get it is to restore from iCloud backup.
See here: If you need help restoring your device from an iCloud backup - Apple Support
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by P.MRifaideen Mohammed Rishad,

P.MRifaideen Mohammed Rishad Nov 19, 2015 2:01 PM in response to ckuan
Level 1 (0 points)

Nov 19, 2015 2:01 PM in response to ckuan

Dear Apple I am asking you I need my 12-SEP-2014 Backup
I cant see it
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by ckuan,

ckuan Nov 19, 2015 2:07 PM in response to P.MRifaideen Mohammed Rishad
Level 7 (33,314 points)

Nov 19, 2015 2:07 PM in response to P.MRifaideen Mohammed Rishad

You are not talking to Apple here.
If you can't see it then it's not there. It's gone.
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