HT202161: Mac App Store: Finding your purchased apps

Learn about Mac App Store: Finding your purchased apps
Joseph R

Q: how does mac os track the computer purchases are made on?

Only have one mac but since installing the latest updates, and possibly before been having a LOT of problems. Mostly show up as unexplained kernel panic/crashes in random weird places. Hardware might be the cause but selftests all pass. At any rate, I don't have a lot of apps - and mostly stock Apple.

 

what is happening is that when running an app from the app store. I guess a message saying it was purchased on another computer (not true, in fact !!) and that I sold enter the password for the Apple ID used to purchase the app. So just a nuisance, though it doesn't end there. When I enter, the ID/password (which have not changed for several years, yeah, I know :-)) I get another message that indicates something is wrong. So the app won't run.

 

How can I fix this or get around it? First, It seems Mac OS is convinced, I have changed computer, though there have been only software changes, upgrading step by step from Snow Leopard to El Capitan over time. Second, when I supply the correct credentials, I get an 'unexpected error". not helpful nor informative. I am hoping someone here can do better. Screenshots tell the story better than I can :-Screenshot 2015-11-19 22.18.14.PNG

 

Screenshot 2015-11-19 22.18.35.PNG

Posted on Nov 19, 2015 7:35 PM

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Q: how does mac os track the computer purchases are made on?

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