hjbflyer
Level 1 (5 points)
Mac OS X

Q: AMD-Action:authenticate:SP error while trying to download Xcode 7.1

I am not sure if this the right forum.

 

While trying to update from Xcode 7.0.1 to Xcode 7.1, I do receive the error "AMD-Action:authenticate:SP".

 

This is only true for Xcode. Other apps can be downloaded.

 

It also not possible to see details of my account but I can see all my bought products.

 

Any hint?

OS X El Capitan (10.11)

Posted on Oct 23, 2015 12:13 AM

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hjbflyer

Q: AMD-Action:authenticate:SP error while trying to download Xcode 7.1

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  • Helpful answers

  • by MadMacs0,

    MadMacs0 MadMacs0 Oct 24, 2015 12:47 AM in response to hjbflyer
    Level 5 (4,791 points)
    Oct 24, 2015 12:47 AM in response to hjbflyer

    I've been getting the same thing for the last couple of days.

     

    When I switched back to Yosemite I had to accept a new Mac App Store agreement (price changes for Apple TV) before I could download anything, after that I had no problem installing XCode 7.1.

     

    Switching back to 10.11.1 and the error is still there, so I suspect there is something wrong with the ability to display the new agreement in EC, but just a guess. I've tried logging out and back into the Store, but could not get back in.

  • by Earil Kint,

    Earil Kint Earil Kint Oct 24, 2015 6:25 AM in response to hjbflyer
    Level 1 (5 points)
    Oct 24, 2015 6:25 AM in response to hjbflyer

    I had the same issue for a couple of days.

     

    What I did to solve it:

    - Open iTunes

    - Go to Apps tab

    - Click to download an app update (any app)

     

    A page about the agreements, price changes, ... opened. I cas then able to accept it.

     

    And I could download updates from Mac App Store (in AppStore application).

  • by hjbflyer,

    hjbflyer hjbflyer Oct 24, 2015 11:16 AM in response to MadMacs0
    Level 1 (5 points)
    Mac OS X
    Oct 24, 2015 11:16 AM in response to MadMacs0

    I found a solution which worked for me.

     

    I have several machines and I had no problems downloading Xcode 7.1 on the other systems I finally did the following:

     

    1. rename Xcode.app Xcode-old.app          (just to be sure)

    2. I copied new new Xcode version (7.1) from my MacBook to my MacPro.

    3. I opened a terminal and typed in the following commands

    • cd /Applicatoions
    • su chown -R root:wheel Xcode.app

    4. Next I started Xcode (7.1). Everything seem to work fine. But after a while Xcode wanted to update libraries, docs ... It complaint that there was

        a  problem with the account. So I opened Settings->Acocunt.  The dialog showed (in red) that it could not login into my account. I typed in my

        password again - and the error was gone - and Xcode could download the missing parts.

     

     

  • by MadMacs0,

    MadMacs0 MadMacs0 Oct 24, 2015 12:37 PM in response to Earil Kint
    Level 5 (4,791 points)
    Oct 24, 2015 12:37 PM in response to Earil Kint

    Thanks, but it didn't work for me. I got the app without the agreement, so that doesn't appear to be my issue.

  • by MadMacs0,

    MadMacs0 MadMacs0 Oct 24, 2015 12:39 PM in response to hjbflyer
    Level 5 (4,791 points)
    Oct 24, 2015 12:39 PM in response to hjbflyer

    That got me signed me back into my developer AppleID account, but I still can't log into MAS.

  • by samric,

    samric samric Oct 31, 2015 6:32 AM in response to MadMacs0
    Level 1 (0 points)
    Oct 31, 2015 6:32 AM in response to MadMacs0

    Same problem here, can't log into MAS, meaning no app update or new downloads. 

  • by vbjelak,

    vbjelak vbjelak Nov 1, 2015 7:10 AM in response to Earil Kint
    Level 1 (0 points)
    Nov 1, 2015 7:10 AM in response to Earil Kint

    Thanks but issue persist for me.. I can download app from iTunes App but Apple Store App is still troublesome.. :S

    I can not update or download any APP (including free apps, Xcode or final version of El Capitan cause i am still on beta)

  • by samric,

    samric samric Nov 1, 2015 7:15 AM in response to vbjelak
    Level 1 (0 points)
    Nov 1, 2015 7:15 AM in response to vbjelak

    I have found that my problem was due to the fact that my /Users directory was on another physical drive (I have a HDD and a SSD in my macbook pro).  Moving the /Users/Shared folder from my HDD to my (primary) SSD solved the problem.

  • by vbjelak,

    vbjelak vbjelak Nov 1, 2015 8:33 AM in response to samric
    Level 1 (0 points)
    Nov 1, 2015 8:33 AM in response to samric

    Me too.. I kinda supposed that is the problem but could't resolve it. Actually I could update Xcode by making new login account but there is no trace of El Capitan final (10.11.1) update.. So i am with temporal solution, but no final X OS

  • by hjbflyer,

    hjbflyer hjbflyer Nov 3, 2015 12:54 PM in response to samric
    Level 1 (5 points)
    Mac OS X
    Nov 3, 2015 12:54 PM in response to samric

    samirc,

     

    it looked that what you have found could also have been the problem on my system. As you might have read above, I found a different solution for me.

     

    But the difference on the 3 systems which could be updated without any problems and the one with problems was exactly like yours:

         /Users was on a different physical drive.

  • by bnixon67,

    bnixon67 bnixon67 Nov 8, 2015 11:57 AM in response to hjbflyer
    Level 1 (4 points)
    Mac OS X
    Nov 8, 2015 11:57 AM in response to hjbflyer

    I was having a similar issue.

     

    After selecting Update or Update All in the Mac OS X App Store, and entering my correct Apple Id username and password, I get the following error:

    An unexpected error occurred while signing in.

    AMD-Action:authenticate:SP

     

    I am using two-step verification with my Apple Id.

     

    Turns out my problem was related to the location of the /Users/Shared/adi directory.

     

    My /Users/Shared directory was a symbolic link to another volume, which, based on other research and looking at the App Store debug logs, appears to cause issues.

     

    I removed the symlink, recreated the /Users/Shared directory on the boot volume, moved the adi directory from the other Volumes, and then recreated symlinks to the other directories I had in /Users/Shared. which resolved the App Store issue.

  • by beatus100,

    beatus100 beatus100 Nov 9, 2015 5:47 AM in response to bnixon67
    Level 1 (0 points)
    Nov 9, 2015 5:47 AM in response to bnixon67

    Hi bnixon67

     

    I'm having the same problem: when I want to download updates from MAS I got the "AMD-Action:authenticate:SP" error.

    I want to try your solutions, but I'm not that experienced, so please could you give some (a lot of) more detailled instructions how to do the "/Users/Shared" delete/move/copy thing?

    I'm having 2 disks (one SSD "Macintosh HD", one HDD "Macintosh HD 2", the SSD contains MacOS, all Apps and a Symlink to the Users directory, the HDD contains all the rest (incl. users directories).

    Looking forward to your explanations

    beatus

  • by MadMacs0,

    MadMacs0 MadMacs0 Nov 10, 2015 2:45 PM in response to samric
    Level 5 (4,791 points)
    Nov 10, 2015 2:45 PM in response to samric

    samric wrote:

     

    Moving the /Users/Shared folder from my HDD to my (primary) SSD solved the problem.

    Thanks, that was my problem, as well.  Report filed with Apple.

  • by mhulse2011,

    mhulse2011 mhulse2011 Nov 19, 2015 9:22 PM in response to beatus100
    Level 1 (0 points)
    Nov 19, 2015 9:22 PM in response to beatus100

    That worked for me! Thanks.


    Via command line (make sure Shared doesn't already exist on your primary drive and then run...):


    $ cd /Volumes/PRIMARY/Users

    $ sudo mkdir Shared

    $ sudo ditto /Volumes/SECONDARY/Users/Shared /Volumes/PRIMARY/Users/Shared/


    http://osxdaily.com/2014/06/11/use-ditto-copy-files-directories-mac-command-line /