PBATMAT
Level 1 (0 points)

Q: Cannot send emails on ipad.

I cannot send emails on ipad Air. I can receive emails. I get message "Go to Mail Account Settings and enter password". Doesn't work. I am able to get emails on MAC OS X 10-.6.8 desktop and Android phone.

iMac, Mac OS X (10.6.8), Snow Leopard (Intel)

Posted on Nov 20, 2015 6:33 AM

by Demo,Solvedanswer
Demo Demo
Level 10 (94,961 points)
iPad
A:

Check the outgoing mail server setting. Make sure that your username and password are in there.

 

Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Posted on Nov 20, 2015 7:10 AM

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PBATMAT

Q: Cannot send emails on ipad.

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  • by Demo,Solvedanswer

    Demo Demo Nov 20, 2015 7:10 AM in response to PBATMAT
    Level 10 (94,961 points)
    iPad
    Nov 20, 2015 7:10 AM in response to PBATMAT

    Check the outgoing mail server setting. Make sure that your username and password are in there.

     

    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • by PBATMAT,

    PBATMAT PBATMAT Nov 20, 2015 7:10 AM in response to Demo
    Level 1 (0 points)
    Nov 20, 2015 7:10 AM in response to Demo

    Demo...Fixed the problem. Apple  wrong They need to fix. You DO have to enter ID and password. It is NOT an OPTION.