Randy Burleson1

Q: iPhoto crashes after clicking INFO on any picture

iPhoto crashes after clicking INFO on any picture.

 

OSX 10.8.5

iPhoto 11 version 9.4.3

MacBook Pro, OS X Mountain Lion (10.8.5), 8GB RAM, 1TB HD

Posted on Nov 21, 2015 10:55 AM

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Q: iPhoto crashes after clicking INFO on any picture

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  • by Old Toad,Helpful

    Old Toad Old Toad Nov 21, 2015 11:18 AM in response to Randy Burleson1
    Level 10 (141,603 points)
    Mac OS X
    Nov 21, 2015 11:18 AM in response to Randy Burleson1

    The problem has to do with the Google map being no longer available for the location feature in iPhoto 9.4.3 and earlier. 

     

    User Huxly647 figured out this fix

    1. go to the /Applications/iPhoto.app/Contents/Resources folder

    2. delete the files ' googlemap.html ' and googlesearch.html

     

    iPhoto will no longer crash while the locations feature is no longer a viable feature.

    OTsig.png

  • by AUchemE,Solvedanswer

    AUchemE AUchemE Nov 23, 2015 5:38 PM in response to Old Toad
    Level 1 (10 points)
    Nov 23, 2015 5:38 PM in response to Old Toad

    Thank you!!!  I spent hours tonight trying to rebuild my library, etc, to no avail… this fixed the problem immediately.

  • by Randy Burleson1,

    Randy Burleson1 Randy Burleson1 Nov 21, 2015 9:30 PM in response to Old Toad
    Level 1 (28 points)
    iPad
    Nov 21, 2015 9:30 PM in response to Old Toad

    TThank you! That worked!

  • by Nathan Watson,

    Nathan Watson Nathan Watson Nov 21, 2015 9:56 PM in response to Old Toad
    Level 1 (95 points)
    Nov 21, 2015 9:56 PM in response to Old Toad

    Thank you SO much! I spent nearly my whole Saturday trying the whole standard routine of troubleshooting these kinds of issues, and was totally baffled & frustrated. After making no progress, I kept trying to identify what changed on my system, but couldn't find anything. Turns out that nothing did change locally, but rather something external -- the Google location feature. To think that that was enough to bring the app to its knees.

  • by Barbfish II,

    Barbfish II Barbfish II Nov 22, 2015 1:23 AM in response to Old Toad
    Level 1 (0 points)
    Nov 22, 2015 1:23 AM in response to Old Toad

    Hello,

    I do have exactly the same problem since yesterday - but on my System: OSX 10.8.5 does not exist the folders "/Contents/Resources" in the descripted path, neither exist the files "googlemap.html ' and googlesearch.html". What to do?

    Second problem: iPhoto can't find some pictures any more - even after doing the hole repairing point with "cmd+alt".

    It would be very great to get help as soon as possible!

     

    Thank anyone very much in advance!

    Barb

  • by Barbfish II,

    Barbfish II Barbfish II Nov 22, 2015 1:42 AM in response to Randy Burleson1
    Level 1 (0 points)
    Nov 22, 2015 1:42 AM in response to Randy Burleson1

    Hello,

    I do have exactly the same problem since yesterday - but on my System: OSX 10.8.5 does not exist the folders "/Contents/Resources" in the descripted path, neither exist the files "googlemap.html ' and googlesearch.html". What to do?

    >> This problem is solved: I found the folders with the right mouse click on "iPhoto.app" - context menue: "show paket content". Great!

     

    Second problem still exists: iPhoto can't find some pictures any more (around 1000 of 13000) - even after doing the hole repairing point with "cmd+alt". I did not move the iphoto library or anything else!

     

    It would be very great to get help as soon as possible!

     

    Thank anyone very much in advance!

    Barb

  • by Alvaro_MBP,

    Alvaro_MBP Alvaro_MBP Nov 22, 2015 5:33 AM in response to Old Toad
    Level 1 (5 points)
    Nov 22, 2015 5:33 AM in response to Old Toad

    Thanks a lot Old Toad. After reinstalling a Retail version and restoring the whole Library I found your post here and it is solved for me now.

  • by Brian M. Holmes,

    Brian M. Holmes Brian M. Holmes Nov 22, 2015 10:40 AM in response to Old Toad
    Level 1 (0 points)
    Nov 22, 2015 10:40 AM in response to Old Toad

    I am so grateful that Old Toad posted this fix by Huxly647 (whoever that is -- thank you)!  I spent some time trying to glean something from the crash report stack trace, but luckily thought to search out the question and found this solution almost right away.  Saved me many hours and much, much grief.

     

    (Also on iPhoto 9.4.3 and Mac OS X 10.8.5 Mountain Lion, iPhoto crashes only when I click the Info button or View Info.  Hope others find this forum page, too!)

  • by patcam100,

    patcam100 patcam100 Nov 22, 2015 10:54 AM in response to Brian M. Holmes
    Level 1 (1 points)
    Nov 22, 2015 10:54 AM in response to Brian M. Holmes

    Thanks so much!  I've spent 2 days trying everything possible with no luck  I too couldn't identify anything that I had changed.  Since I don't use the GPS location feature anyway, this is a complete fix.  May have saved me from having to upgrade my OS X.

  • by donnajoel,

    donnajoel donnajoel Nov 22, 2015 3:33 PM in response to Barbfish II
    Level 1 (0 points)
    Nov 22, 2015 3:33 PM in response to Barbfish II

    I have the same problem in locating this folder, and I also have OS 10.8.5 and iPhoto 9.4.3. I think what we need is help for novices in locating this folder, i.e., how do we do it? The person who posed the original question apparently had no problem finding it, and he had the same OS and iPhoto. Thank you anybody for help!

  • by Terence Devlin,Helpful

    Terence Devlin Terence Devlin Nov 22, 2015 9:55 PM in response to donnajoel
    Level 10 (139,597 points)
    iLife
    Nov 22, 2015 9:55 PM in response to donnajoel

    Go to your Applications Folder and find the iPhoto icon there.

     

    Right click on it and Choose 'Show Package Contents' and a new window will open at the Contents Folder. The Resources folder is inside that.

  • by Juliet25,

    Juliet25 Juliet25 Nov 23, 2015 7:10 AM in response to Old Toad
    Level 1 (0 points)
    Nov 23, 2015 7:10 AM in response to Old Toad

    Thank you, thank you.  I posted a similar question and have been at my wits end trying to find a solution.  Christmas family photo project now good to go.  Phew!!

  • by Barbfish II,

    Barbfish II Barbfish II Nov 23, 2015 12:29 PM in response to Randy Burleson1
    Level 1 (0 points)
    Nov 23, 2015 12:29 PM in response to Randy Burleson1

    Thx! Problem is solved!

    Found finally the way to show the folders - but would have been helpful to get the following instructions earlier : "Go to your Applications Folder and find the iPhoto icon there. Right click on it and Choose 'Show Package Contents' and a new window will open at the Contents Folder. The Resources folder is inside that."

    Anyway, thanks so much for the solution!

     

    I also could restore the db finally - via time machine. anything is working perfectly.

  • by donnajoel,

    donnajoel donnajoel Nov 23, 2015 4:33 PM in response to Terence Devlin
    Level 1 (0 points)
    Nov 23, 2015 4:33 PM in response to Terence Devlin

    Thank you. This "novice" appreciates your help. Since I got rid of Windows, I've never right-clicked for anything.

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