Damo1982

Q: My I phone 5c when logging in to find my I phone it keeps giving me wrong location why is this is somebody else using my Apple ID ?

My I phone 5c when logging in to find my I phone it keeps giving me wrong location why is this is somebody else using my Apple ID ?

iPhone 5c, iOS 9.1

Posted on Nov 21, 2015 10:45 PM

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Q: My I phone 5c when logging in to find my I phone it keeps giving me wrong location why is this is somebody else using my Apple ID ... more

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  • by judysings,

    judysings judysings Nov 23, 2015 10:01 AM in response to Damo1982
    Community Specialists
    Nov 23, 2015 10:01 AM in response to Damo1982

    Hi Damo1982,

    The resources below explain how to use Find My iPhone, and how to update the location of your iPhone in the app:

     

    iCloud: Locate your device

    https://support.apple.com/kb/ph2698?locale=en_US

     

     

    Go to Find My iPhone on iCloud.com.

    1. Click All Devices. In the list, the dot next to the device indicates its status:

       
         
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        A green dot  means it’s online. If the device can be located, you also see the time it was last located. 

         
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        A gray dot  means it’s offline. If the device was recently online, you also see the time it was last located. If the device has been offline for over 24 hours, you see “Offline.” 

         
    2. Select the device you want to locate.

       
         
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        If the device is online and can be located, its approximate location is shown on the map.

          

        Device located on Find My iPhone map

         
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        If Find My iPhone can’t locate the device, the last known location is displayed for up to 24 hours. Select “Notify me when found” to get an email when it comes online. 

         
    3. Do any of the following: 

       
         
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        Update the location: Click the green dot on the map, then click Refresh . 

         
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        Move the map: Drag it. 

         
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        Zoom in: Click the Zoom In button 

         
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        Zoom out: Click the Zoom Out button 

         
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        Change the map view: Click the current view, such as Standard, in the bottom-right corner, then click the view you want. 

         

    Note:    Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.

     

    Get help using Find My iPhone

    https://support.apple.com/en-us/HT204233

     

    Take care,