Q: Please help
I am really frustrated. My mac has pop ups and all kinds of things going on. I don't download anything from the internet really and all I can think is that I worked with a producer who gave me a hard drive that must have had something on it.
The frustrating part - is that I have no idea what to do for a virus and my computer is my lively hood.
Every virus protecting software - I check the mac/apple community first and the only thing that is said 10,000times is that MAC does not get viruses and is perfect by itself... but my mac is not perfect. I have pop ups - and big letters across my computer that keep saying I need to call xxx-xxx-xxxx number cause I have a virus.
I have been using mac for about 5 years and have every products I could possibly have that is MAC - but I have never been more frustrated with it. and I don't know what to do. Can someone please advise what to do? I have been reading forum after forum for 2 months now... every single one of these forums says- "don't run this... its spyware".... don't run that.. its spyware.... or malware or adware. But not one of them says what to do? Other than Macs dont need it ... my mac needs something...
even as I am typing this - these are the pop ups that are coming up. Also getting something that says I have a "Man in the middle" error.
Does anyone know what TO DO? Please.
Happy to pay, I dont care, I am desperate and just need this fixed. I tried to contact a company called IREVAL to work on my mac as a referral - they have been wishy washy and have not returned emails... etc... I just need something.
Thanks
======== in just the time it took me to type this discussion- I got all 3 of these ==========================
http://brand-discounts.com/us/apple.php?engsec=3&target=apple.com&domain=discuss ions.apple.com
http://mackeeperapp3.mackeeper.com/landings/123.1/?affid=mzb_206.2123007.1448157 868.2.mzb&utm_source=nvrbl&utm_medium=cp… <http://mackeeperapp3.mackeeper.com/landings/123.1/?affid=mzb_206.2123007.1448157 868.2.mzb&utm_source=nvrbl&utm_medium=cpi&utm_campaign=mk_nvrbl_tr1_cpi_alert&ut m_term=&utm_content=&userDefiner=mzb_2304&trt=29_351451156&alert=13&tid_ext=5242 21;5217114089;>
From “http://com---macupdate.info”:VIRUS FOUND
The last website you visited has infected your Mac with a virus.
Press OK to begin the repair process.
================================================================================ ==========
I saw a Youtube video that said this is how you can check if you really have a virus or not... if you get returned info it means you do. This is what I got. Thanks,
Last login: Sat Nov 21 17:40:48 on console
(My Name)-MacBook-Pro:~ NAME$ defaults read/Applications/Safari.app/Contents/Info LSEnvironment
Command line interface to a user's defaults.
Syntax:
'defaults' [-currentHost | -host <hostname>] followed by one of the following:
read shows all defaults
read <domain> shows defaults for given domain
read <domain> <key> shows defaults for given domain, key
read-type <domain> <key> shows the type for the given domain, key
write <domain> <domain_rep> writes domain (overwrites existing)
write <domain> <key> <value> writes key for domain
rename <domain> <old_key> <new_key> renames old_key to new_key
delete <domain> deletes domain
delete <domain> <key> deletes key in domain
import <domain> <path to plist> writes the plist at path to domain
import <domain> - writes a plist from stdin to domain
export <domain> <path to plist> saves domain as a binary plist to path
export <domain> - writes domain as an xml plist to stdout
domains lists all domains
find <word> lists all entries containing word
help print this help
<domain> is ( <domain_name> | -app <application_name> | -globalDomain )
or a path to a file omitting the '.plist' extension
<value> is one of:
<value_rep>
-string <string_value>
-data <hex_digits>
-int[eger] <integer_value>
-float <floating-point_value>
-bool[ean] (true | false | yes | no)
-date <date_rep>
-array <value1> <value2> ...
-array-add <value1> <value2> ...
-dict <key1> <value1> <key2> <value2> ...
-dict-add <key1> <value1> ...
MacBook Pro with Retina display, OS X Yosemite (10.10.5)
Posted on Nov 22, 2015 9:08 AM
Thank you for your answer - but I actually don't go to these types of sites. My web use would be very boring to most - completely work related. The ads are hijacking my browswer when I am just in my email.
I ended up calling Apple Care - which I should have just done in the first place. Didn't know it would be that easy. They had me download a Malware app called Malwarebytes Anti-Malware. The app ran a scan in just a few minutes.
It found several adware, etc.. and removed them so quickly. The problem thats been going on for months was fixed in minutes. I just needed a SAFE app to be able to use for Mac that wasn't just more adware itself. Thanks.
Posted on Nov 23, 2015 7:48 AM