Close
Q: screen blanked out on 6s
-
Nov 23, 2015 9:41 AMby judysings,Hello selfmade1234,
If you are seeing a blank white screen on your iPhone 6s, follow the troubleshooting steps in this article:
Get help with the screen on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203039
If your screen is too dim, too bright, or you see only faint images
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Take care,
