Indebliss
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Q: I want to cancel the change of iCloud storage plan, can I bring my money back?

I want to cancel the change of iCloud storage plan, can I bring my money back? I live in Belarus and I cant reach to the apple support by phone. Want do I need to do?

iPad 2, iOS 9.1

Posted on Nov 23, 2015 8:09 AM

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Indebliss

Q: I want to cancel the change of iCloud storage plan, can I bring my money back?

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  • by zinacef,

    zinacef zinacef Nov 23, 2015 10:30 AM in response to Indebliss
    Level 5 (5,471 points)
    Applications
    Nov 23, 2015 10:30 AM in response to Indebliss

    Unfortunately phone is the only option to contact Apple if you're looking for a refund on your iCloud storage plan.  If you're close to a phone, perhaps you can call the support number in an adjoining country like Poland, Latvia, or Lithuania? 

     

    Contact Apple for support and service - Apple Support

  • by dawnise,

    dawnise dawnise Nov 23, 2015 10:46 AM in response to Indebliss
    Level 1 (0 points)
    Nov 23, 2015 10:46 AM in response to Indebliss

    I to want to end an I cloud purchase...I don't even know why I have been charged as I only use the free 5.  I got an I cloud charge on my credit card and am most upset as to why??  And am wanting to know if I'm going to get my moneys back.

  • by zinacef,

    zinacef zinacef Nov 23, 2015 10:49 AM in response to dawnise
    Level 5 (5,471 points)
    Applications
    Nov 23, 2015 10:49 AM in response to dawnise

    dawnise wrote:

     

    I to want to end an I cloud purchase...I don't even know why I have been charged as I only use the free 5.  I got an I cloud charge on my credit card and am most upset as to why??  And am wanting to know if I'm going to get my moneys back.

    I don't understand how/why you could've been mistakenly charged for iCloud storage?  You might want to read through this article a bit -- iCloud storage upgrades and downgrades - Apple Support

     

    Ultimately, if you feel you were mistakenly charged and would like to request a refund, you will have to contact Apple Support.