HT204093: Use Mail on your Mac

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munurph

Q: cannot set up mail account

When I open mail app to set up mail account I click on the mail icon and nothing happens

iMac with Retina 5K display

Posted on Nov 23, 2015 10:01 AM

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Q: cannot set up mail account

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  • by Eric Root,

    Eric Root Eric Root Nov 23, 2015 10:40 AM in response to munurph
    Level 9 (72,378 points)
    iTunes
    Nov 23, 2015 10:40 AM in response to munurph

    Is Mail opening? Try going to your Applications folder and click on Mail there. If it does open, the Dock icon is corrupt. Control - click on the Dock icon, then Options, and uncheck Keep in Dock. Drag the icon from the Applications folder to the Dock, then control - click/Options Keeping Dock.

  • by munurph,

    munurph munurph Nov 23, 2015 10:50 AM in response to Eric Root
    Level 1 (0 points)
    Nov 23, 2015 10:50 AM in response to Eric Root

    Mail app opens but when I click on the envelope nothing happens. I opened application folder in finder and the same thing happens. I have microsoft outlook installed but would rather use apple mail.