yetanotherken

Q: Finish wearing off crown

Hi,

 

My daughter has had a rose gold sport watch for about six weeks now. The finish has wore off in a band on the rough outer part of the crown. Is this common / expected after such a short time and is this something one would expect Apple to address under warranty? If it is common, how well do the plain aluminum ones, plains stainless and black stainless models hold up cosmetically? Family members are looking at getting watches as well but are concerned that they will have the same cosmetic issues.

 

For what it's worth, she loves the watch outside of that issue.

 

Thank you,

Ken

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Nov 23, 2015 12:22 PM

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Q: Finish wearing off crown

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  • by ssschmidt,Helpful

    ssschmidt ssschmidt Nov 23, 2015 12:37 PM in response to yetanotherken
    Level 5 (4,788 points)
    Nov 23, 2015 12:37 PM in response to yetanotherken

    I would definitely seek guidance from an Apple retail store, or contact Apple Care.  The finish should not be coming off due to normal use.  If you go thru applecare, they will likely want the watch sent in for examination.

     

    Good luck.

  • by yetanotherken,

    yetanotherken yetanotherken Nov 23, 2015 12:37 PM in response to ssschmidt
    Level 1 (0 points)
    Nov 23, 2015 12:37 PM in response to ssschmidt

    Thank you my friend. I'd be interested to know how the other finishes I mentioned have been holding up for others. To be honest, I haven't been hearing about a problem like this from others; and none of our other Apple products have ever had a similar issue. I'm hoping there was just a batch of crowns that didn't turn out as well as they should have.

     

    Ken

  • by ssschmidt,

    ssschmidt ssschmidt Nov 23, 2015 3:53 PM in response to yetanotherken
    Level 5 (4,788 points)
    Nov 23, 2015 3:53 PM in response to yetanotherken

    I have the black sport model.  I've not seen any discoloration or changes to the exterior.