Q: Brand new, out of box 6 ..keeps saying "swipe to upgrade"..absurd....why?
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Nov 25, 2015 8:07 PMby sberman,This article addresses your issue:
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
Software updates / upgrades occur faster than hardware updates / upgrades. It seems perfectly normal to me that an Apple product just out of the box would need a software update. In fact, that just happened when I received my Apple Watch not too long ago.
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Nov 25, 2015 8:20 PMby HD1234,Sorry, guess I'm just frustrated. My wife and young kids were so excited to give me this for my B day today and now it doesn't work. They are far more upset than me. I tried you link to no avail.
I Know Apple is in it for the money but you expect this supposed "great product to work". So much for expectations. It's obviously an issue with the software upgrade.. Companies try to rol out new products before they are ready and this is the case here. Guess we are now burdened with the task of boxing it up and shipping it back, but who knows if the next phone won't have the same issue?
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Nov 25, 2015 9:22 PMby HD1234,hey...yeah..I just upgraded my iTunes version..it was outdated.. This did nothing to fix my problem though. It's,great, my iPhone is syncing all my mIsis etc. right now!,lovely...except for one problem...I cant access it! I have the Apple screen of death on a brand new product.
iI've tried dojg a complete,restore,.on a brand new phone, as imstructed..nothing. I did the iTunes update...nothing. I did a few restarts. Nada. But, at least you guarantted me that the next phone will work perfectly! Thank!
seriously...there is an obvious issue here with the software and I'm sure it is not on my phone only. There obviously is a chance the next phone I get from Apple wil have the same problem. Don't feel bad...most products are made poorly these days. It's nothing new.
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Nov 25, 2015 10:04 PMby HD1234,AAnd..still nada. now the phone just shows the power cord with the iTunes logo on the screen and iTunes says the iPhone software server could not be contacted.
funny thing is, when my wife got,her phone, she never had to go on iTunes at all. She doesn't even use iTunes.
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Nov 25, 2015 10:08 PMby sberman,Try recovery mode described here. You may have to try this more than once to succeed.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
