HT202794: Get Apple apps for free on your iPhone, iPad, and iPod touch

Learn about Get Apple apps for free on your iPhone, iPad, and iPod touch
life.soul
Level 1 (1 points)

Q: Deleted Apple-made apps were NOT free anymore!

Yesterday (that means eligible to download Apple apps free) I have purchased an iPhone 6s 64GB where all Apple apps were pre-installed. However, I needed to reset the phone after which all installed apps were gone. And when I tried to download (from another new Apple ID) those again from app store, they were not free anymore! I have tried the Apple mentioned way to get them free but it did not work. Any idea? Pls help.

Regards, Mahbub.

iPhone 6s, iOS 9.1, 64 GB

Posted on Nov 25, 2015 9:14 PM

by joshrmiller,Solvedanswer
joshrmiller joshrmiller
Level 1 (10 points)
A:

Go into iTunes and top right near the search bar, click on your name.  Go to Account Info.  Enter password if prompted.  In your account information, go to "iTunes in the Cloud" and you'll see "hidden purchases."  Click "Manage".  Next, go to top right again, click on Apps.  You should see any of the Apple apps (iMovie, Pages, GarageBand, etc) that you deleted and can click unhide.  You can then either push them to your device on iTunes, or open the app store on your device, click "Featured" at the bottom, scroll down to "Apps Made By Apple" and you should be able to download from the cloud at no cost. 

 

Hope that helps!

Posted on Dec 3, 2015 2:40 AM

Close
life.soul

Q: Deleted Apple-made apps were NOT free anymore!

  • All replies
  • Helpful answers

  • by Niel,Apple recommended

    Niel Niel Nov 25, 2015 9:17 PM in response to life.soul
    Level 10 (311,818 points)
    Nov 25, 2015 9:17 PM in response to life.soul

    If you associated them with an Apple ID, log into the iTunes App Store with that Apple ID and click on the Purchases tab. If not, click here and contact Apple.

     

    (136581)

  • by joshrmiller,Solvedanswer

    joshrmiller joshrmiller Dec 3, 2015 2:40 AM in response to life.soul
    Level 1 (10 points)
    Dec 3, 2015 2:40 AM in response to life.soul

    Go into iTunes and top right near the search bar, click on your name.  Go to Account Info.  Enter password if prompted.  In your account information, go to "iTunes in the Cloud" and you'll see "hidden purchases."  Click "Manage".  Next, go to top right again, click on Apps.  You should see any of the Apple apps (iMovie, Pages, GarageBand, etc) that you deleted and can click unhide.  You can then either push them to your device on iTunes, or open the app store on your device, click "Featured" at the bottom, scroll down to "Apps Made By Apple" and you should be able to download from the cloud at no cost. 

     

    Hope that helps!