Roshanalex

Q: Cannot add cards back to apple pay after restoring.

I had all my cards on apple pay until yesterday. But yesterday I thought to restore my phone as new and since after doing that I can't add any cards back to the apple pay. When I enter all the information, It says verifying and then displays a message that says "Card could not be added. Please try again later or contact the card issuer for more information."

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 13, 2014 10:41 AM

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Q: Cannot add cards back to apple pay after restoring.

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  • by ricmsmith,

    ricmsmith ricmsmith Oct 8, 2015 6:52 AM in response to fish_er
    Level 1 (4 points)
    iBooks
    Oct 8, 2015 6:52 AM in response to fish_er

    Thank, think I'll give that a try.

  • by ics4ajd,

    ics4ajd ics4ajd Oct 8, 2015 10:11 AM in response to ricmsmith
    Level 1 (0 points)
    Oct 8, 2015 10:11 AM in response to ricmsmith

    Almost 2 weeks after getting my iPhone 6s and being unable to re-add one of Lloyds debit cards the problem seems to have been resolved. Just added the card back to the iPhone and Watch again successfully.

  • by dn2004,

    dn2004 dn2004 Oct 8, 2015 10:45 AM in response to ryan270286
    Level 1 (0 points)
    Oct 8, 2015 10:45 AM in response to ryan270286

    I can confirm I have been able to readd my Lloyds card I previously couldnt add.

  • by aziuk,

    aziuk aziuk Oct 8, 2015 11:27 AM in response to ryan270286
    Level 1 (5 points)
    Oct 8, 2015 11:27 AM in response to ryan270286

    I too can confirm I have just managed to add my Lloyds debit card to both my iPhone 6S and Apple Watch only after 2 weeks of waiting for a fix.

     

    Lets hope this remains a permanent fix

     

    Hopefully everyone who has been affected by this issue now sees the same resolution.

     

    MAtt

  • by ricmsmith,

    ricmsmith ricmsmith Oct 8, 2015 2:02 PM in response to ics4ajd
    Level 1 (4 points)
    iBooks
    Oct 8, 2015 2:02 PM in response to ics4ajd

    Yep it's fixed for me too. Right after I've ordered a replacement card lol. Ah well the numbers were rubbing off it anyway. Nice to see the issue take care of in a timely manner.

  • by jg0321,

    jg0321 jg0321 Oct 14, 2015 8:56 AM in response to Roshanalex
    Level 1 (0 points)
    Oct 14, 2015 8:56 AM in response to Roshanalex

    I had to turn off ICloud 2 step verification

  • by tomatoflight,

    tomatoflight tomatoflight Oct 16, 2015 6:10 AM in response to jg0321
    Level 1 (0 points)
    Oct 16, 2015 6:10 AM in response to jg0321

    I just solved this issue for myself this morning. Yesterday at Whole Foods I noticed my Apple Watch had "unavailable" for all cards, so I ended up having to use my new 6S.

     

    What solved this issue after many attempts to add cards to Apple Watch was to uncheck Wallet from iCloud, unpair the watch, remove the cards from Apple Pay, and then restore the watch. I added everything like new, and even removed the one card that was tied to the Apple Store account. This way everything was fresh. I then went back into iCloud and checked Wallet again. Hope this works for some.  I didn't have this issue until I had to get rid of my 5 and upgrade to the 6S.

     

    As a tech, the last thing I wanted was to talk to folks for hours on the phone.

  • by waiting4nine,

    waiting4nine waiting4nine Oct 22, 2015 2:57 PM in response to Roshanalex
    Level 1 (0 points)
    Oct 22, 2015 2:57 PM in response to Roshanalex

    I have to post this, just because this has been driving me nuts.  I have been on for HOURS with Apple, and they suggested numerous fixes, none of which worked.  (Restart, Recovery, Restore, etc.)  FINALLY someone had the suggestion to unpair and re-pair the watch.  THIS WORKED.  It's a pain becuase the watch backs itself up and takes forever, but this actually fixed my problem. (And I didn't lose past data, workouts, etc.) Success.  Hope this helps someone.

  • by mosinter,Helpful

    mosinter mosinter Nov 27, 2015 5:07 PM in response to ryan270286
    Level 1 (10 points)
    Nov 27, 2015 5:07 PM in response to ryan270286

    I had the exact same problem. Here's a simple trick that finally worked for me. Go into settings > Touch ID and Passcode and turn Passcode off. Exit and open wallet. Go to add card and it will prompt you to turn Passcode back on. Do it through the prompts. When you go back you will now be able to add a card. Hope it works!

  • by Nehoc2,

    Nehoc2 Nehoc2 Dec 1, 2015 8:41 AM in response to cqualls
    Level 1 (0 points)
    Dec 1, 2015 8:41 AM in response to cqualls

    In addition I would suggest logging out of your Apple account and then logging back in and then proceed too the 9 steps outlined by squalls, That worked for me.

  • by MayOK,

    MayOK MayOK Jan 8, 2016 10:51 AM in response to mosinter
    Level 1 (0 points)
    Jan 8, 2016 10:51 AM in response to mosinter

    It does not work for me. I still get the message Card Not Added. Contact your card issuer for more information.

  • by ipm68,

    ipm68 ipm68 Jan 10, 2016 9:49 AM in response to mosinter
    Level 1 (0 points)
    Jan 10, 2016 9:49 AM in response to mosinter

    The solution from moster worked for me. Highly recommend giving it a try folks.

  • by rvikram10,

    rvikram10 rvikram10 Jan 16, 2016 4:11 PM in response to Roshanalex
    Level 1 (0 points)
    Jan 16, 2016 4:11 PM in response to Roshanalex

    I struggled with this issue for quite sometime and none of the solution provided worked for me. However I didn't not end up getting my card replaced for a new number which has its own set of hassles. So traded my phone backup and reset my phone to set it up as a new one. When setup as a new iPhone it allowed me to add all my cards into Wallet without any problem.

     

    Better way to avoid all this hassle is to simply remove the cards from wallet before going for a reset. Atleast that allows us to restore from Backup and add the cards back into wallet. I bet no one would read this post until they actually face the issue!

  • by jrmart08,

    jrmart08 jrmart08 Jan 18, 2016 5:51 AM in response to Roshanalex
    Level 1 (0 points)
    Jan 18, 2016 5:51 AM in response to Roshanalex

    I've also been having this problem recently.

     

     

    I recently purchased an apple watch and tried to move my cards from my phone to the watch, and it told me "Could not add card, Try again later or contact your card issuer." so I figured I might try removing the cards from my phone and re-adding them. Since then, I can't even get to the point where it will let me take a picture of my cards to even TRY to send them to my bank and add them. The minute I click on "Add credit or debit card" the phone just outright tells me that it couldn't add the card right now.

     

    I had my phone swapped at the apple store, and have a call into the "engineers" at apple, but this is honestly frustrating. I've tried resetting passcode. I've tried fixing my card details and billing info in iCloud. Nothing seems to work.

  • by nalbone,

    nalbone nalbone Jan 29, 2016 2:16 PM in response to Roshanalex
    Level 1 (0 points)
    Jan 29, 2016 2:16 PM in response to Roshanalex

    I had this same problem with a new iPhone. I called Apple Support; they had me log out / log back in to iCloud and it fixed the problem immediately.

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