HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

lyndgo

Level 1 (0 points)

Q: iPhone 6s: Constantly dropping Wifi Connection. Please help

I received my iPhone 6s 64gb three days ago and I am unable to connect to wifi successfully. The wifi connection constantly drops and this is getting very frustrating. I have tried to reset/restart/restore my device a few times and nothing have worked as well as turn wifi networking to 'off' perhaps all other suggestions to fix the problem and still nothing. I have also tried to reset/restart my router more than a few times and this didn't help at all. I have other apple devices, a macbook pro, iPad mini 2, iPod touch 4 and iPhone 5 and these devices never had this problem.

Please help.

Thanks,

Lyn

iPhone 6s, iOS 9.1, silver 64gb

Posted on Nov 30, 2015 2:45 AM

I have this question too

Q: iPhone 6s: Constantly dropping Wifi Connection. Please help

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by thunderzzz,

thunderzzz Nov 30, 2015 2:54 AM in response to lyndgo
Level 6 (8,379 points)

Notebooks

Nov 30, 2015 2:54 AM in response to lyndgo
Take a look at this Apple Support article:
https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.
Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
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by lyndgo,

lyndgo Nov 30, 2015 3:20 AM in response to thunderzzz
Level 1 (0 points)

Nov 30, 2015 3:20 AM in response to thunderzzz

Hi,

Thanks for this but like I have mentioned earlier, I have tried to reset the settings more than a few times and this doesn't seem to fix the problem. Any other suggestions?

Many thanks,
Lyn
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by thunderzzz,

thunderzzz Nov 30, 2015 3:23 AM in response to lyndgo
Level 6 (8,379 points)

Notebooks

Nov 30, 2015 3:23 AM in response to lyndgo

Take your device to the Apple Store for further diagnostics.
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by MahiarD,

MahiarD Dec 15, 2015 12:53 AM in response to thunderzzz
Level 1 (0 points)

Dec 15, 2015 12:53 AM in response to thunderzzz

Apple service centre is not equipped with parts or spares in a Metro like Mumbai.
this is getting too frustrating to get the issues resolved.
am on ios9.2 on apple iPhone 6s plus 128 GB
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HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Q: iPhone 6s: Constantly dropping Wifi Connection. Please help

All replies Helpful answers

by thunderzzz,

by lyndgo,

by thunderzzz,

by MahiarD,

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