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All replies
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Helpful answers
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Oct 28, 2015 4:30 AM in response to Tonyeezyby manofdogz,This is a joke. Paid for service and I get this message almost every time I stop the music to take a phone call or leave my desk for 5 minutes . No clear way to sign back in - and there should be no need anyway. Yet another Apple bug. I'm definitely cancelling and going back to spotify
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Nov 5, 2015 6:53 PM in response to Tonyeezyby sysrage,As others have said, this is definitely a bug. All the workarounds here are only workarounds and don't last forever. Yes, playing a radio station or doing something else to make it recognize that you're logged in makes it temporarily work, but then it stops again later on. Very annoying.
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Nov 11, 2015 9:33 PM in response to sysrageby MacSOS_AUS,I found that when I started listening to Apple Music on my iPhone, instantly iTunes on my Mac said that the music iTunes music currently playing has stopped and that I had to stop playing on the iPhone. I stopped the iPhone, hit the "play" button on the keyboard and got the standard error "The song “Troubled Man” cannot be played because you are not signed in to Apple Music.". However double clicking the file started music in itunes
So perhaps iPhone usage is the cause of the Mac iTunes Apple error?
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Nov 18, 2015 1:46 AM in response to Tonyeezyby Roland Hanbury,This was very annoying - every time you paused playback for more than a few minutes you would get this warning and have to move to a never previously played track to re-establish the login credentials.
However the latest update (OS X 10.11.1, iTunes 12.3.1.23) seems to have fixed it.
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Nov 18, 2015 6:34 AM in response to manofdogzby shanusbohemus,Yep, back to Spotify. I forced myself to use iTunes Music for a week or so to see if I could get used to it and convert from Spotify. Spotify makes it so much easier to create playlists, etc that this 'bug' just made it even easier to switch back. iTunes Music lost my $9.99 a month.
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Nov 26, 2015 4:25 PM in response to shanusbohemusby 01101001 01100001 01101110,I am having the same issue, only on my mac works ok on ipad and iphones!.
I have family sharing all will be going right back to spotify. APPLE SORT YOUR SH*T OUT FFS
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Nov 26, 2015 5:12 PM in response to Tonyeezyby Viniciussc,Here it happens to almost every music I have available to listen offline. You just have to remove the transfer. The musics that you do this will be able to be listened again! If you want to hear then offline, you have to download again.
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Nov 30, 2015 7:23 AM in response to Tonyeezyby yang2222,Start listening to a radio station did solve the problem for me.
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Dec 1, 2015 7:38 PM in response to denzmusicby hungrysokoke,This worked for me: I clicked on the profile icon next to the search box in iTunes, signed out, and signed back in again. The problem was solved.
What didn't work for me: Listening to a radio station, checking my iTunes account (which requires signing in), restarting iTunes
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Dec 1, 2015 7:58 PM in response to hungrysokokeby hungrysokoke,Update:
Interestingly, when I signed out and signed back in, the Apple A-list playlists I had added to my library were gone. When I went to add a playlist again, I got a message saying I needed to activate my iCloud music library. Apparently, a subscription to Apple Music includes iCloud Music Library. I had never been asked to activate iCloud Music Library before, I think. When I did, iTunes got a thinking circle in the upper right that said it was uploading all my music to iCloud Music Library. Also, all my saved playlists reappeared!
Also interestingly, I'd also been having a problem with certain (seemingly random, e.g. Jumpman on What a Time to Be Alive but none of the other tracks on the album) tracks not playing on my iPhone (but playing on my Macbook), discussed here. I decided to try the sign out and sign in strategy on my iPhone. I went Setting>iTunes & App Store>Apple ID>Sign Out. I opened Music which, interestingly, was now frozen on an Apple Music promotional picture of a girl listening to an iPhone. I went back to the same part of Settings and signed back in. Then I could play the tracks that couldn't previously be played (e.g. Jumpman)!
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Dec 7, 2015 7:47 AM in response to Tonyeezyby Ted Todorov,Yes, keeps happening to me. Best guess: switching between different devices is what causes it.
Today it happened - I had started an album on iTunes Apple Music on my Mac Pro (which is attached to our receiver) and then on my MacBook was looking through Apple Music for what was available for a different artist (without actually playing anything), but that seems to have confused it enough give me the error on the Mac Pro the next time I pressed play there. Quitting iTunes on my MacBook seemed to fix it on the MacPro (though not immediately).
I am wondering if people who have the $14.99 plan as opposed to the $9.99 plan can play on multiple devices simultaneously and don't hit this bug?
It also amazes me that it has been months since the bug was originally reported and it still hasn't been fixed... My other pet peeve is that *Apple still hasn't updated the Remote App (which I constantly use for my Mac Pro's iTunes) to support Apple Music*
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Jan 15, 2016 1:11 PM in response to Tonyeezyby jharper428,In 2016, 6 months after you posted this, it is still broken. 6 months and they keep taking my $15. Ive paid them $45 so far. I wish Apple could go back to making good, innovative products.
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Jan 16, 2016 8:28 AM in response to jharper428by ThrashTator,I have this problem since the release of Apple Music. I seriously have no idea what Apple is doing right now. I'm seriously considering an other streamingprogram.

