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Helpful answers
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Nov 30, 2015 9:25 PM in response to grandmagailby ChrisJ4203,It appears that you have activated Zoom from Settings>General>Accessibility. You may have had the home button set for triple-click. You can try to triple-click again and see if that does it. If not, then double-tap on the screen with 3 fingers. You can also double-tap with the 3 fingers, then leaving your fingers on the screen, drag your fingers to change the zoom percentage. This should take care of getting you into the device and then go to Settings>General>Accessibility and make sure that Zoom is off, and then scroll down to the bottom of Accessibility and make sure that Accessibility Shortcut is OFF.
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Nov 30, 2015 9:53 PM in response to grandmagailby theendlessnick,Hello grandmagail!
I agree with Chris, as it seems you have mistakingly activated the iPhone's Zoom feature. If none of the above actions rectify the issue, you can also disable Zoom from iTunes.This article from Apple outlines how to do this.
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Nov 30, 2015 11:16 PM in response to ChrisJ4203by grandmagail,Thanks to both of you so much for the fast response. I just now fixed it before I read my emails. My grandkids told me to hold both home button and on/off switch at same time & then when screen goes black, release both right away. And then I just turned it back on & it worked!