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All replies
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Helpful answers
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Nov 29, 2015 5:36 PM in response to Gerard Kiefferby tkropp,This is very useful, Gerard. After doing the routine that Lawrence mentioned, I still had a lot of usage and no photos listed. I downloaded the demo copy of PhoneView and found the photos that are a problem. PhoneView lists them as "Phantom (679)". But since it's a demo copy, it doesn't allow you to delete. Since this is the only reason I would get PhoneView, the price seems very steep to make a one time fix that is clearly and Apple bug. Is there any way to get to those photos and delete them without purchasing PhoneView? Thanks!
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Nov 30, 2015 12:50 AM in response to tkroppby Gerard Kieffer,An alternative to phoneview is iExplorer, but it's a paid app too. Try googleing both apps names and you might find other alternatives, maybe some free apps,
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Nov 30, 2015 8:31 PM in response to Lawrence Finchby Crash354,Has this issue been fixed by Apple yet??
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Nov 30, 2015 8:54 PM in response to Crash354by Crash354,Also, I cannot get the work around to work. Seems I'm caped at 1025 photo's for some reason. I clean off 100 phones and some video's. 1st the iphone says I have some space - say 75MB - but then after a few minutes, it goes back to saying I have 0 space. What is going on? Is icloud using up the rest of the space I just free'd up. iphone 5c, 5.3gb capacity, v8.4, 1002 photos, 24 videos. No space.
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Dec 1, 2015 4:15 AM in response to Crash354by Lawrence Finch,Crash354 wrote:
Has this issue been fixed by Apple yet??
It depends on which issue you mean. The problem of deleted photos remaining was fixed in 8.4, however, that only affected new photos after 8.4 was installed. It's still necessary to remove older photos using the process described in Why does my iOS device say I have more photos than I can find?
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Dec 1, 2015 4:18 AM in response to Crash354by Lawrence Finch,Crash354 wrote:
1st the iphone says I have some space - say 75MB - but then after a few minutes, it goes back to saying I have 0 space. What is going on? Is icloud using up the rest of the space I just free'd up. iphone 5c, 5.3gb capacity, v8.4, 1002 photos, 24 videos. No space.
iOS needs space on the phone for temporary storage, about 750 MB. If you don't have that much available the phone will not work reliably. 75 MB is not enough free space. iCloud uses ZERO space on the phone.
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Dec 31, 2015 6:43 PM in response to Lawrence Finchby Katwar,This was the VERY best and most helpful post I have ever found on Apple discussions. Thank you soooo much for sharing this incredible solution. My iPhone was practically gutted out trying to reduce memory yet it only had 278 kb's of memory available. I just gained 12 gb back thanks to you. And I have been searching the net for WEEKS trying to find a solution!
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Dec 31, 2015 6:52 PM in response to Katwarby Lawrence Finch,Your're welcome. Glad a post from last spring was still helpful. Happy New Year
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Jan 25, 2016 5:16 AM in response to Lawrence Finchby Mcamca,I Don't usually reply to these threads but THANK YOU LAWRENCE FINCH for the fix. It's been driving me MAD!!!!! And in 1 minute I freed up 2.5 gb of space!!!! So silly and yet so effective......
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Jan 25, 2016 7:33 AM in response to Mcamcaby Lawrence Finch,You're welcome, and I'm glad the problem is solved.
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Jan 25, 2016 11:10 PM in response to WePhoneMAby gourav1693,Thanks to lawrence finch, His tips and tricks really worked .
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Feb 3, 2016 7:24 AM in response to WePhoneMAby Jmooney234234,For anybody who still has this problem, go into your settings, find the iCloud tab, click on it and then find the photos tab, tap on it. No you should see two options. You should see optimize iPod touch storage, and download and keep originals, tap on optimize iPod touch storage and all that space will be freed up.