d60Dave

Q: Slow file open dialogue box

Hi,

 

I upgraded to Mavericks OS over the weekend and everything seems to work ok. The only thing I have noticed is that my when I try to attach a file in Mail the dialogue box opens and where previously files would immediately appear they now take several seconds, maybe as long as five, ten seconds.

 

I think I've noticed similar behaviour in other applications but Mail is the one I use the most in this way.

 

Has anyone else experienced this since upgrading to Mavericks?

 

 

Regards and thanks,

 

Dave.

MacBook Pro (15-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 28, 2013 6:03 AM

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Q: Slow file open dialogue box

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  • by Spiralsurfer,

    Spiralsurfer Spiralsurfer Sep 25, 2015 8:16 AM in response to d60Dave
    Level 1 (0 points)
    Sep 25, 2015 8:16 AM in response to d60Dave

    I tried almost every solution in this thread to no avail on my 2008 MacPro running 10.10.5. Creating a new user account removed the problem, but wasn't an ideal solution. Finally the only thing that made any difference was signing out of iCloud completely and not using it at all. Now any File>Open or Save As command is back to normal speed.

  • by G J Piper,

    G J Piper G J Piper Sep 25, 2015 9:24 AM in response to G J Piper
    Level 1 (90 points)
    Sep 25, 2015 9:24 AM in response to G J Piper

    G J Piper wrote:

     

    Nope there were no bad hard drives... tried all that.

     

    However, I gave up on all the other fixes and tried a purge... Running these commands in the command-line has worked so far for me:

     

    (shut down all apps except Terminal and close all windows)

     

    sudo rm -R /Users/<username>/Library/Caches/*

    sudo rm -R /Library/Caches/*

    sudo rm -R /System/Library/Caches/*

    sudo rm -R /Users/<username>/Library/Logs/*

    sudo rm -R /Library/Logs/*

    sudo rm -R /var/log/*

     

    (then restart immediately)

     

    /var/log/ contained a couple of log files that were apparently not archiving correctly. One was over 40MB in size.

    Update...  this worked only for a day, then the slowness returned. :-(

     

    Leaving iCloud turned off is not an option for me...

  • by hcir1,

    hcir1 hcir1 Sep 28, 2015 2:36 PM in response to d60Dave
    Level 1 (0 points)
    Sep 28, 2015 2:36 PM in response to d60Dave

    Yes...just confirming...signing out of icloud solves this problem for me. This should not be an either/or proposition, though. We need a fix.

    Yosemite 10.10.5

    MBP Late 2013

  • by Spiralsurfer,

    Spiralsurfer Spiralsurfer Oct 1, 2015 2:11 AM in response to hcir1
    Level 1 (0 points)
    Oct 1, 2015 2:11 AM in response to hcir1

    Try signing out then back in, for some reason once I signed out completely then signed back in it was still working ok, no lag at all. Doesn't make a great deal of sense I know, but it worked for me.

     

    I had some other problems with my system as it turned out and after all the fixes I tried from this thread my mac eventually refused to start up, going to the circle with a line through it and hanging there. I couldn't even get it to boot in safe mode, or select an alternate startup disk by holding down option. I was forced to do a total system reinstall, which was annoying at the time but I'm happy to report that my mac is now running faster than ever, no lag on save as or file>open commands and generally feeling snappier, so perhaps it's worth taking the plunge and doing a reinstall of 10.10.5.

  • by hcir1,

    hcir1 hcir1 Oct 16, 2015 5:49 PM in response to hcir1
    Level 1 (0 points)
    Oct 16, 2015 5:49 PM in response to hcir1

    Unfortunately...I was wrong...I still have the same problem.

  • by Mike K,

    Mike K Mike K Oct 27, 2015 2:02 AM in response to d60Dave
    Level 2 (228 points)
    iLife
    Oct 27, 2015 2:02 AM in response to d60Dave

    Bug still present in OS X 10.10.5. Workaround didn't work for me. All disks and permissions fine according to fsck, Disk Utilty, SMART, and my fairy godmother at this point, except that they're attached to a Mac, which seems to be the basic problem with my system.

     

    Thinking the most expedient thing to do might be to get a sledgehammer and just destroy my Mac before it wastes a second more of my time, and get a computer with an OS that works right. I need to get my work done, not be Apple's unpaid beta tester for 15 years.

  • by Mike K,

    Mike K Mike K Oct 27, 2015 2:04 AM in response to Mike K
    Level 2 (228 points)
    iLife
    Oct 27, 2015 2:04 AM in response to Mike K

    My very next browser tab had the solution. Courtesy of https://www.hbang.ws/blog/yosemite-slow-finder-fix/:

     

    Enter the following in Terminal:
    rm ~/Library/Caches/CloudKit/CloudKitMetadata*

    and hit enter.


    That's all.

     

    Fixed the problem for me instantly.

  • by Mike K,

    Mike K Mike K Oct 27, 2015 2:42 AM in response to Mike K
    Level 2 (228 points)
    iLife
    Oct 27, 2015 2:42 AM in response to Mike K

    Sorry, left something out. It's:

     

    rm ~/Library/Caches/CloudKit/CloudKitMetadata*;killall cloudd

  • by hcir1,

    hcir1 hcir1 Oct 27, 2015 6:01 PM in response to d60Dave
    Level 1 (0 points)
    Oct 27, 2015 6:01 PM in response to d60Dave

    Good news...upgrading to El Capitan fixed this issue for me.

  • by Kenneth Cohen1,

    Kenneth Cohen1 Kenneth Cohen1 Oct 28, 2015 7:23 AM in response to G J Piper
    Level 1 (74 points)
    Oct 28, 2015 7:23 AM in response to G J Piper

    An article today on the OSXDaily blog provided a simple "solution" for the slow open and save dialogs where the behaviour appears associated with an external hard drive or a volume on such drive, including backup drives. The solution is:

     

    1.     Open System Preferences (Apple menu)

    2.     Click the "Spotlight" preference pane

    3.     Click the Privacy tab

    4.     Exclude the suspicious external drive or volume by clicking the "+", then navigating to and selecting the drive icon

     

    The downside of course is that Spotlight will no longer index the files and folders on the excluded drive. But this has completely eliminated my problem. Up to now, I was for the last year manually mounting a specific external volume on a Lacie drive whenever I needed it, and then immediately dismounting it after I finished with it. The slowness problem apparently relates to some file somewhere in my user folder, but efforts to track that down have been a waste of time, it's much quicker just to find a way to eliminate the problem.

     

    (MBPro 2014, 32 GB, OS X Yosemite, but also occurred with Mavericks)

  • by KCNYC,

    KCNYC KCNYC Dec 1, 2015 10:57 AM in response to d60Dave
    Level 1 (0 points)
    Dec 1, 2015 10:57 AM in response to d60Dave

    SOLVED! The issue for me was Dropbox. Once I UNCHECKED 'Enable Finder Integration' in Dropbox Preferences, everything was back to normal with file dialog boxes on all apps.  

  • by umbonia,

    umbonia umbonia Jan 6, 2016 1:06 PM in response to hcir1
    Level 1 (0 points)
    Jan 6, 2016 1:06 PM in response to hcir1

    hi,

    uncheck iCloud storage fixed this bug

    Thanks

  • by Kenneth Cohen1,

    Kenneth Cohen1 Kenneth Cohen1 Jan 6, 2016 2:42 PM in response to umbonia
    Level 1 (74 points)
    Jan 6, 2016 2:42 PM in response to umbonia

    Upgrading to OS X 10.11.2 (El Capitan) will very likely resolve this problem. Until I upgraded, my solution posted here on October 15, 2015 had fixed the long-standing problem with an external drive caused the slow dialogs, but I no longer have to resort to that - telling Spotlight to stop indexing my external drive created its own problem, it was no longer searchable.

  • by donaldfromwaverly,

    donaldfromwaverly donaldfromwaverly Jan 10, 2016 4:47 PM in response to Kenneth Cohen1
    Level 1 (0 points)
    Jan 10, 2016 4:47 PM in response to Kenneth Cohen1

    My solution was fixed by dumping the user caches. I created a new test account which had no problems. When I isolated the user library folder and tested folders I found the dumping the cached solved the problem.

  • by Csikitimi,

    Csikitimi Csikitimi Mar 2, 2016 7:01 AM in response to KCNYC
    Level 1 (0 points)
    Mar 2, 2016 7:01 AM in response to KCNYC

    Thank you so much!!!!

    It is strange, because I have a Macbook Pro, too. Same upgrades, same iOS and that is working well. There I do not have to disable the Dropbox in Finder... I hope your solution will not be temporary.... Like the others were.

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