Q: Songs are greyed out with a dotted circle next to them and won't sync

I have now also implemented the procedure that started this thread off and have also successfully got rid of the dotted circle and once again can play my music tracks that were greyed out on my iphone.

If the song/album is a purchased song, what worked for me was to delete the album from the iPhone/iPod, then go into the purchased section of the iTunes store. Re-download the album from your purchase history, then go into the music app and delete the songs. Then try re-syncing with iTunes.

YOU ARE THE GAWDDD Jerrill.

You just made my entire iphone existence soooo much F'ing better.

Praise and Homage due to you.

Legend Jerrill, this has been bugging me for ages, Cheers!!

"They're gone... THEY'RE GONE!!!" she screamed with jubilation.

bless you, kind user.

I am a silver surfer but like to keep my devices up to date. The music on my iPad was full of greyed out circles and songs that would not play, but I followed the very clear instructions, downloaded iFunbox for windows and got rid of them all! Many thanks Lindsay

Thank you!! I tried everything and I googled stuff for hours trying to figure this out. This is the only thing that actually worked for me. And I synced and ejected and plugged in my phone multiple times just to make sure the songs stay gone and they do!!

Hoping to save other folks some time by sharing what worked for me. I tried Jerrill's tip regarding iFunbox, etc., but that did not work for me. I searched other threads, and then thought I might try just un-checking all the music I had previously selected that I wanted to sync (under my iPhone and Sync Music in iTunes), syncing my iPhone with no music selected, then going back and re-checking my desired songs and re-syncing. The dreaded ghost songs were gone and properly synced to my iPhone.

My problem was not with music I had purchased, but rather was from CDs I had uploaded into iTunes. iTunes would randomly leave certain songs off when I tried to sync them to my iPhone. So that's why Jerrill's tip did not work....I tried it anyway as I had tried everything else but realized I just had to clear everything off, sync, re-select, and sync again.

Yay!

I had this problem, and got away with it thoroug a post put here years ago, but I think this could help.

I had an issue after Apple introduced Apple Music. At that point iTunes  Match lost everything in the cloud, so I switched off all cloud services in my iPod and one pc, the one I was working with. Unfortunately, when I connected the iPod to the next PC, it synced automatically, and wiped off everything but the bought music.

So, I started again. I have my buys and rips on at least three pc's, so I made sure that next time I connected to any computer, all cloud services would be off.

Absolutely no chance for iTunes to sync automatically, make sure of that!

I went to the computer with the largest library, and spent 3 hours dragging everything to my iPod manually. All went well to the end. Last time I checked there were like 250 songs in the queue. When I finished the alphabets, I noticed nothing was happening anymore.

I checked my iPod content in iTunes and noticed that half of the stuff I thought having transferred were grayed out with the dotted circle.

****. Do I have to do all this again?

No. I go check some forae, and here goes:

Years ago on this forum somebody said to right-click a greyed-out song, uncheck it, right-click again, and recheck.

And heureka! The transfer procedure starts again!

I think the problem lies in the iPod's RAM filling up. The ******* thing should give an alert, but in this forum driven world, it won't.

Thanks to the guy who first suggested this. I just couldn't find U anymore!

Am I the only one this didn't work for?

This rocks, thanks so much.  Once I rebooted my phone all in the world was good again:)

What works the best is this: https://youtu.be/BVbZZEZlGGY

No idea why this isn't fixed (after 2 years!) but Jerrill, my love for you is boundless.  Many thanks.

I have downloaded the program following all the positive feedback only to discover I don't have a purchases folder to delete from! Whats gone wrong here and how else can I get round this problem?!?!?!

Brand new iphone 6s with 128gb memory bought specifically to put my entire itunes library on to and half my music is missing due to these mysterious grey circles!!

http://www.askmefast.com/Dotted_grey_circle_in_ituneswont_sync_movies_and_music- qna7130431.html#q4325530