Egrar

Q: Apple Store Login issue, post clean install El Capitan

Hi, recently clean installed my Macbook pro (2012) to El Capitan; but now I'm unable to login to Apple Store? It shows an error message saying "unable to verify device". Need help please... Thanks! 

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 30, 2015 7:26 PM

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Q: Apple Store Login issue, post clean install El Capitan

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  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Dec 1, 2015 8:58 PM in response to Egrar
    Level 10 (208,000 points)
    Applications
    Dec 1, 2015 8:58 PM in response to Egrar

    Please back up all data before proceeding.

    Step 1

    Triple-click anywhere in the line below on this page to select it:

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

    Right-click or control-click the line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.

    If there's no change, repeat with this file:

    /Library/Preferences/SystemConfiguration/com.apple.network.eapolclient.configuration.plist

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    Log out, log back in, and test. If there's no improvement, continue.

    Step 2

    Reset your computer’s PRAM.

  • by Egrar,

    Egrar Egrar Dec 6, 2015 2:04 AM in response to Linc Davis
    Level 1 (0 points)
    Dec 6, 2015 2:04 AM in response to Linc Davis

    thank you!!!! Is this a bug? The only thing i didnt do after clean installing el capitan is login in to my apple account, did some security configuration setting modifications first then tried to update and reinstall some of my purchased apps...