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Q: can't play DRM movies in iTunes 12.3.1.23

I have a MacBook Pro 17 inch mid 2010. Recently I noticed that I cannot play anymore any of my purchased movies or TV series.

I get a black screen and it moves forward in time, but displays nothing but black. Non DRM movies play fine.

I checked my computer was authorized for the account. I have been using the same laptop for years anyway.

I am not connected to any other device (screen or thing like that).

The OS is Yosemite 10.10.5 (14F1504)

iTunes is 12.3.1.23


The movies do not play in Quicktime either.


Any suggestion?

Thank you

MacBook Pro (17-inch Mid 2010), OS X Yosemite (10.10.5)

Posted on Dec 2, 2015 2:48 AM

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Q: can't play DRM movies in iTunes 12.3.1.23

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