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All replies
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Helpful answers
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Oct 8, 2015 10:23 AM in response to J Williamsby Linc Davis,Make sure Wi-Fi is turned on. Open the Date & Time pane in System Preferences and select the Time Zone tab. If the settings are locked, click the padlock icon in the lower left corner of the window and enter your password when prompted. Then check the box marked
Set time zone automatically using current location
if it's not already checked. Within a few seconds, a red pin should drop onto the map at your location. Does that happen?
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Oct 8, 2015 5:22 PM in response to Linc Davisby J Williams,This is another good point. It is checked but it has never worked, it always says it unable to determine location.
In the privacy section, I have Maps checked to allow location (as well as others).
I really can't figure out where the fix is.
Thanks for the response.
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Oct 8, 2015 5:37 PM in response to J Williamsby Linc Davis,Location Services (including automatic time zone selection, Maps, and "Find My Mac") relies on a database of Wi-Fi access points with known locations. You don't have to be connected to a wireless network, but Wi-Fi must be turned on and within range of one of those access points. Otherwise the machine won't be located at all, or the location will be wrong. Sometimes the location will be wrong because the database contains inaccurate data. That would happen, for example, if you moved from one place to another and took your Wi-Fi router with you. The router is still listed in the database, but the location is wrong.
According to reports, if you connect to a Wi-Fi network with an iPhone, the location of the network will be sent to Apple and added to the database after a delay. An iPhone, unlike other Apple devices, has built-in GPS satellite navigation, and so can locate itself independently of Wi-Fi. The phone would have to be set to share diagnostic and usage information with Apple.
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Oct 20, 2015 12:08 PM in response to J Williamsby nully101,I have the same problem - only since downloading El Capitan. If you go into settings to get the iMac to set date and time it will also not find your time zone. weather applications will also not work. They all need location services which for some reason El Capitan has blocked on our systems. I'm just hoping that apple will do an update fix, but it doesn't seem to be a common problem. Very annoying though!
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Dec 2, 2015 6:45 AM in response to nully101by mess3mess,I have the EXACT same problem and I'm still using 10.9.5 so it is NOT a new OS problem. I suspect it is the location I have this particular Mac placed at. It does not get a get a great WIFI signal. I have on occasion been able to get my current location by
- Turning my WIFI off,
- Turning my WIFIback on,
- Going to maps and using the View | Go to current location (wait a minute or two) and it will find me
but it gets lost again and is sporadic if it can get it (sometimes it is quite a distance off from where I'm actually located).
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Jan 6, 2016 10:46 AM in response to Linc Davisby cbunag,Linc Davis wrote:
That would happen, for example, if you moved from one place to another and took your Wi-Fi router with you. The router is still listed in the database, but the location is wrong.
That's exactly what's happening with me! Usually the "Current Location" doesn't work, and when it does, it thinks I'm at my old house. Do you know how to fix this? You seem very knowledgable.
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Jul 12, 2016 12:12 AM in response to cbunagby bengarbi,Same problem here: Apple Maps cannot locate my Mac, whereas all my iOS devices are doing it fine.
The irony is that Google Maps in the browser is doing it fine too...
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Jul 12, 2016 12:28 AM in response to J Williamsby appreciate,An apple article is there : Mac Basics: Maps app helps you find your destination - Apple Support
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Sep 10, 2016 2:54 PM in response to cbunagby pedz,Find your location. Click it. It will display the old incorrect address. There should be an 'i' with a circle around it. Click that. Click "Report an issue". And one of the radio buttons is "Address is incorrect". Click that. It will allow you to fill out a form and submit it.