HT204406: Get help with iTunes Match

Learn about Get help with iTunes Match
nicolasowen00
Level 1 (0 points)

Q: I unscubscribed from Apple Music and subscribed to iTunes Match. Songs in my iTunes Library that I own and are DRM free will not stream. It asks me to re-subscribe to Apple Music. I own this music. It's uploaded and shows on iPhone but wont play.

Five months ago I
subscribed to Apple Music, for the three month free trial, I enjoyed it, paid
for a few months. I then only wanted iTunes Match as I have an extensive music
library and it is cheaper. I signed up for it and cancelled my Apple Music, but
after doing so I cannot stream many songs I own in my music library. They are
not DRM protected but and I did not purchase them through Apple. Whenever I try
to stream them it pops up to renew Apple Music. This is not on all songs, just
95% of the ones I want to listen to it seems. Does anyone know why this is?

 

I am running the Beta for 9.2 on my iPhone 6.

iPhone 6

Posted on Dec 3, 2015 7:15 AM

Close
nicolasowen00

Q: I unscubscribed from Apple Music and subscribed to iTunes Match. Songs in my iTunes Library that I own and are DRM free will not s ... more

  • All replies
  • Helpful answers

  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch Dec 4, 2015 1:30 AM in response to nicolasowen00
    Level 6 (9,105 points)
    iTunes
    Dec 4, 2015 1:30 AM in response to nicolasowen00

    HI,

    Has iTunes Match completed its scan of your iTunes library on your computer. If what is the iCloud status of your music - it should be purchased, matched or upload. If so, they should be available to stream on your iOS devices. I suggest that you turn off icloud music library and sign out of iTunes on your iOS device. Now sign back in and turn on iCloud music library.

     

    jim