EtreCheck version: 2.9.12 (265)
Report generated 2016-06-09 00:53:40
Download EtreCheck from https://etrecheck.com
Runtime 3:10
Performance: Good
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Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Apps are crashing
Description:
Apple Mail occasionally freezes/crashes.
Hardware Information: ⓘ
iMac (21.5-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,3
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
NVIDIA GeForce GT 750M - VRAM: 1024 MB
iMac 1920 x 1080
System Software: ⓘ
OS X Yosemite 10.10.5 (14F1808) - Time since boot: about one hour
Disk Information: ⓘ
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.03 GB (615.03 GB free)
Core Storage: disk0s2 999.35 GB Online
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
PNY Technologies USB 2.0 FD 8.1 GB
PNY_8GB (disk3s1) /Volumes/PNY_8GB : 8.10 GB (2.51 GB free)
USB Flash Memory 7.8 GB
WALT'STHUMB (disk2s1) /Volumes/WALT'STHUMB : 7.80 GB (6.68 GB free)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
/Library/LaunchAgents/com.mediahm.operator.update.plist
One adware file found. [Remove]
Kernel Extensions: ⓘ
/Applications/Toast 9 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2016-01-04) [Support]
/Library/Extensions
[not loaded] com.lge.driver.LGAndroidmdmcontrol (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidmdmdata (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidndiscontrol (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidndisdata (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidrndis (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidserial (5.2 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.lge.driver.LGAndroidusbbus (5.2 - SDK 10.9 - 2016-06-08) [Support]
/System/Library/Extensions
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9 - 2016-06-08) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0 - 2016-06-08) [Support]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.6-5 - 2016-06-08) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0 - 2010-04-09) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0 - 2010-04-09) [Support]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0 - 2010-01-07) [Support]
System Launch Agents: ⓘ
[not loaded] 4 Apple tasks
[loaded] 144 Apple tasks
[running] 64 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 137 Apple tasks
[running] 78 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-08-03) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2015-06-15) [Support]
[loaded] com.epson.esua.launcher.plist (2014-10-06) [Support]
[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[loaded] com.mediahm.operator.update.plist (2016-05-11) Adware! [Remove]
/Library/Application Support/mediahm/mediahm.app/Contents/MacOS/installer
[loaded] com.oracle.java.Java-Updater.plist (2015-10-22) [Support]
[running] com.wacom.pentablet.plist (2012-08-16) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2015-08-03) [Support]
[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.apple.qmaster.qmasterd.plist
[not loaded] com.dymo.pnpd.plist (2014-10-16) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-10-22) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-06-06) [Support]
[failed] com.adobe.ARM.[...].plist (2012-08-17) [Support]
[running] com.spotify.webhelper.plist (2014-05-15) [Support]
User Login Items: ⓘ
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Other Apps: ⓘ
[running] com.adobe.acc.AdobeDesktopService.69328.92237C4F-3ED0-478C-AA39-CB61A7BAC872
[running] com.adobe.accmac.86084
[running] com.dymo.pnpd
[running] com.epson.EPSON_Software_Updater.178100
[running] com.evernote.EvernoteHelper.180372
[running] com.getdropbox.dropbox.48596
[running] com.google.GoogleDrive.47744
[running] com.wacom.Consumer_TouchDriver.52004
[running] com.wacom.TabletDriver.54560
[loaded] 374 Apple tasks
[running] 174 Apple tasks
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2013-04-17)
PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]
DYMO Safari Addin: Unknown - SDK 10.9 (2015-09-22) [Support]
QuickTime Plugin: 7.7.3 (2016-06-08)
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]
DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-08-03) [Support]
DivXBrowserPlugin: 2.1 (2011-06-07) [Support]
OVSHelper: 1.0 (2011-06-07) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-26) [Support]
Google Earth Web Plug-in: 6.1 (2011-10-17) [Support]
DYMO NPAPI Addin: 1.0 - SDK 10.9 (2015-09-22) [Support]
Default Browser: 600 - SDK 10.10 (2015-11-25)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-09-07) [Support]
SharePointBrowserPlugin: 14.2.3 - SDK 10.6 (2012-08-23) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.1 (2012-08-16) [Support]
JavaAppletPlugin: Java 8 Update 77 build 03 (2016-03-25) Check version
WacomNetscape: 1.1.1-1 (2012-08-16) [Support]
User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown (2015-01-31) [Support]
WebEx64: 1.0 - SDK 10.6 (2015-09-11) [Support]
Safari Extensions: ⓘ
Search Genius - Operator mac (2016-05-07)
Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (2010-04-02)
3rd Party Preference Panes: ⓘ
DivX (2011-06-07) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2013-09-07) [Support]
FUSE for OS X (OSXFUSE) (2015-09-24) [Support]
Java (2016-03-25) [Support]
Kensington MouseWorks (2010-04-09) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.03 GB Disk used: 384.00 GB
Destinations:
LaCie [Local]
Total size: 3.00 TB
Total number of backups: 14
Oldest backup: 1/16/15, 10:40 PM
Last backup: 3/31/16, 12:45 AM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.03 GB X 3)
Top Processes by CPU: ⓘ
48% mdworker(6)
19% installer
6% mds
3% WindowServer
2% fontd
Top Processes by Memory: ⓘ
690 MB kernel_task
483 MB softwareupdated
270 MB mds_stores
180 MB Google Drive
164 MB Dropbox
Virtual Memory Information: ⓘ
3.37 GB Free RAM
4.63 GB Used RAM (2.01 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jun 8, 2016, 11:18:16 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-06-08-231816_[redacted].cr ash
/Library/Application Support/Tablet/PenTabletDriver.app/Contents/MacOS/PenTabletDriver
Jun 8, 2016, 11:14:25 PM Self test - passed
Jun 8, 2016, 11:07:59 PM /Library/Logs/DiagnosticReports/Google Drive_2016-06-08-230759_[redacted].crash
/Applications/Google Drive.app/Contents/MacOS/Google Drive
Jun 8, 2016, 11:07:59 PM /Library/Logs/DiagnosticReports/EvernoteHelper_2016-06-08-230759_[redacted].cra sh
EvernoteHelper - ???
Jun 8, 2016, 11:07:38 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2016-06-08-230738_[redacted].c rash
/Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrash Daemon.app/Contents/MacOS/AdobeCrashDaemon
Jun 6, 2016, 07:26:39 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-06-192639_[ redacted].cpu_resource.diag [Details]
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent