Q: hi! i just bought a iphone 6 and i was starting the phone following what it said but just after the icloud copy was done the phone ... more
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Dec 3, 2015 10:46 PMby gail from maine,HelpfulSee if the troubleshooting steps in this support article help:
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
Cheers,
GB
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Dec 3, 2015 10:49 PMby cristina1989,Thanks but not.....the problem is that the phone is not started yet....and dont let me do nothing...i cant go in....the screen is white and only said slice for actualize, but dont let me slice....and i cant swich off the phone and started again....is like stock and i can't do nothing....i just did the stamp of my finger in the button and conected with the icloud....and just after that the phone restarted and appear these white screen....i dont know what to do
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Dec 3, 2015 10:55 PMby gail from maine,Did you try resetting your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds - no kidding). If the Apple displays, the reset is taking place and the Slide to Unlock screen will display shortly.
If you are able to reset, go to Settings>General>About to see what Version is showing for your phone. If it is not the iOS version you were updating to, then try the update again.
Cheers,
GB
