4thSpace

Q: iCloud storage full but 5GB free?

I'm getting this message on my iPhone 4S:

 

This iPhone cannot be backed up because there is not enough iCloud storage available

 

I looks it up here http://support.apple.com/kb/TS3992:

 

This message is displayed when there is not enough storage space available in your iCloud Storage to complete your backup. Options are offered in the dialog to manage storage space. Alternatively, you can purchase more storage. If you received this message during a backup, or after recently being unable to complete other backups, you should examine and delete any incomplete backups.

 

When I go into iCloud storage settings, I see there is 5GB of 5GB space available.  Any ideas what is going on?

Posted on Feb 15, 2012 1:33 PM

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Q: iCloud storage full but 5GB free?

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  • by KarenGrace successcoach,

    KarenGrace successcoach KarenGrace successcoach Apr 2, 2015 10:07 PM in response to gail from maine
    Level 1 (0 points)
    Apr 2, 2015 10:07 PM in response to gail from maine

    Who knows who may read posts and threads dated back to 2013.  I got a response PDQ from gail from maine.  Works for me. 

  • by NoOneWithThatName,

    NoOneWithThatName NoOneWithThatName Dec 4, 2015 5:52 PM in response to 4thSpace
    Level 1 (0 points)
    Dec 4, 2015 5:52 PM in response to 4thSpace

    I have the same issue... but perhaps - slightly more complicated ?

     

    All my devices say iCloud is full.

     

    When I login to iCloud... it says I have 5B free.

     

    None of my devices are set to backup anything.

     

    I have no photos on any device.

     

    I have deleted every single SMS message from every device.

     

    I have shut down and restarted every device.

     

    I have logged in and logged out many times.

     

    Any help is appreciated.

     

    My devices:

     

    iPad 3 64GB Verizon (Qty 3)

    iPad 2 64GB Verizon (Qty 1)

    iPad 4 128GB Verizon (Qty 1)

    iPad 1 64GB Verizon (Qty 2)

    iPad 1 64GB AT&T (Qty 2)

    iPad Mini 64GB Verizon (Qty 1)

    iPad Mini 16GB Verizon (Qty 1)

    Mac Pro Zeon 64GB 2012 (Qty 1)

    Mac Mini i7 2013 16GB (Qty 1)

    Mac Mini i7 2012 16GB (Qty 1)

    Mac Mini i7 2011 16GB (Qty 1)

    iPhone 4S 16GB (Qty 1)

    iPhone 6 64GB (Qty 1)

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