andreas61

Q: this item is temporarily unavailable

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.

 

However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:

 

"This item is temporarily unavailable. Please try again later"

 

I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).

 

Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Q: this item is temporarily unavailable

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  • by Pcguyvancouver,Helpful

    Pcguyvancouver Pcguyvancouver Aug 30, 2015 7:06 PM in response to itstonyb
    Level 1 (5 points)
    Aug 30, 2015 7:06 PM in response to itstonyb

    SOLVED!!!!!!!!

    without any help from useless support at apple....btw

     

     

    The reason you get this message is YOUR apple id is not associated to an apple o/s.

     

    DO Not use someone elses apple id. Youll get all their apps.

     

    In the 4 choices you get click "GET HELP ONLINE"

     

    This opens Safari.

     

    Click icloud and sign in with your apple id.

     

    Now you can go back to installing screen and the downloading will finally work because you have now shown applie id youve logged in from your computer.

     

     

    What a **** show and i can't believe how  easy it was to fix

  • by NicoleBizer,Helpful

    NicoleBizer NicoleBizer Aug 31, 2015 10:27 AM in response to Iryna_
    Level 1 (5 points)
    Aug 31, 2015 10:27 AM in response to Iryna_

    It's because you have the Find my Mac enabled. If you want to get rid of this message, you must disable Find my Mac first. Then follow the steps to reinstall. Find my Mac thinks someone is stealing your computer/phone/iPad and trying to wipe it clean...this is a security feature.

  • by danbob81,

    danbob81 danbob81 Sep 17, 2015 4:33 PM in response to Pcguyvancouver
    Level 1 (0 points)
    Sep 17, 2015 4:33 PM in response to Pcguyvancouver

    It's not right in my case with Lions. Does not change anything still stuck with the same problem...

  • by ZoeZoe6,

    ZoeZoe6 ZoeZoe6 Oct 7, 2015 4:01 AM in response to andreas61
    Level 1 (0 points)
    Oct 7, 2015 4:01 AM in response to andreas61

    I had the same problem first. Then I solved it by using the same Apple ID that I used when I registered the computer, many years ago. Then it worked! Maybe Apple gives this error message in order to try to stop possible thieves?

  • by Caroline Bottomley,

    Caroline Bottomley Caroline Bottomley Oct 16, 2015 12:28 AM in response to andreas61
    Level 1 (0 points)
    Oct 16, 2015 12:28 AM in response to andreas61

    I had this problem and installed El Capitan from the website page link.

    I could then download 3 updates - but have got the 'temporarily unavailable' message again

  • by Caroline Bottomley,

    Caroline Bottomley Caroline Bottomley Oct 16, 2015 12:29 AM in response to Caroline Bottomley
    Level 1 (0 points)
    Oct 16, 2015 12:29 AM in response to Caroline Bottomley

    ps - paused and resumed, and that seems to have solved the problem

  • by adamh1122,

    adamh1122 adamh1122 Nov 7, 2015 11:29 AM in response to andreas61
    Level 1 (0 points)
    Nov 7, 2015 11:29 AM in response to andreas61

    You need to use the same apple id that the macbook originally had signed in.

    I have just had the same issue, used old id and it worked.

     

    Hope this helps.

  • by SteveR1960,

    SteveR1960 SteveR1960 Nov 14, 2015 10:05 PM in response to adamh1122
    Level 1 (0 points)
    iPhone
    Nov 14, 2015 10:05 PM in response to adamh1122

    If you try to Reinstall OS X and the version of OS X on your machine at purchase is different from the current version, the recovery likely will not wrk.  Restart holding option-command-R to enter internet recovery.  Apple servers will restore your device to the originally installed OS.  In my case I was trying to reinstall El Capitan, but the computer was purchased with Mavericks.  The internet recovery worked great.

  • by isaaccast,Helpful

    isaaccast isaaccast Dec 5, 2015 2:17 PM in response to Pcguyvancouver
    Level 1 (5 points)
    Dec 5, 2015 2:17 PM in response to Pcguyvancouver

    Hi, I am trying to follow your instructions step by step but no luck . When you say click on icloud, you mean go to icloud.com correct?

    Thanks, Isaac

  • by Nina_414,

    Nina_414 Nina_414 Dec 5, 2015 7:10 PM in response to isaaccast
    Level 1 (0 points)
    Dec 5, 2015 7:10 PM in response to isaaccast

    So I just figured mine out. I wanted to erase my whole disk and start over when I came to this problem. When I did the erase, I picked the disk I knew which I named before. It was the one right under the first one. Well I figured out that if I erase the very first one that shows the size then shut down my computer, then hold command and r when I stated it back. Once I did this I went to reinstall the osx then I didn't even need the apple login. I ran across this one a page where someone swore that it did not require a login. Try it! It worked for me! It will erase all your stuff on the laptop and put it back to factory, but you can use it.

  • by Kali Prasad,

    Kali Prasad Kali Prasad Dec 12, 2015 4:46 AM in response to dereke553
    Level 1 (0 points)
    Dec 12, 2015 4:46 AM in response to dereke553

    Thanks this worked for me, I have used a different apple id when I bought the macbook :-)

  • by Multimeteor,

    Multimeteor Multimeteor Dec 15, 2015 3:19 PM in response to mrrria
    Level 1 (0 points)
    Dec 15, 2015 3:19 PM in response to mrrria

    Out of all of the other options this is the only one that worked for me, and the only one that said Option + Command + R + Power.  It reset it back to Mac OS X Lion from Yosemite.  I think if Apple had their way you'd give a DNA sample and have your Mac permanently tied to you forever. OS Wow, I suspect, with all due respect.

  • by robwalls,

    robwalls robwalls Dec 28, 2015 6:30 PM in response to Pcguyvancouver
    Level 1 (0 points)
    Dec 28, 2015 6:30 PM in response to Pcguyvancouver

    Thanks for your help

  • by Keher,

    Keher Keher Jan 9, 2016 8:07 AM in response to Pcguyvancouver
    Level 1 (0 points)
    Jan 9, 2016 8:07 AM in response to Pcguyvancouver

    I've signed in to icloud but now can't go back to the installing screen. Please help

  • by junior2010,Helpful

    junior2010 junior2010 Jan 15, 2016 1:54 PM in response to andreas61
    Level 1 (5 points)
    Jan 15, 2016 1:54 PM in response to andreas61

    ******SOLVED******SOLVED******SOLVED******SOLVED*****

    1. When starting your mac book hold down the 3 keys "Command/Option/R"

    2. That will bring you the the internet recovery mode

    3. Choose net work from the list to get connected to the internet.

         Note: If trouble connection to the internet through wifi.. plug in a ethernet cable.

    4. Let mac to the "reset" and after about an hour once its all done loading. It'll give you a few option and one of them is to install the operating system and it will

         work this time!!!!!!!!!!!!!!

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