zidge17511
Level 1 (4 points)
iPad

Q: cant initiate wifi sync from iphone

The iphone appears in iTunes via wifi but on the iphone it still says connect to itunes to enable wifi sync instead of the pc name and sync  like its supposed to.

 

I am able to sync over wifi if i click sync in itunes but cant initiate the sync process from the phone. I tried resetting the router and phone

iPhone 5s, iOS 8.3, null

Posted on Apr 18, 2015 1:20 PM

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zidge17511

Q: cant initiate wifi sync from iphone

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  • by mario49,

    mario49 mario49 Apr 21, 2015 11:53 AM in response to zidge17511
    Community Specialists
    Apr 21, 2015 11:53 AM in response to zidge17511

    Hello zidge17511,

     

    After reviewing your post, it sounds like you want to sync via Wi-Fi and start it from the iPhone. I would recommend that you read this article, it may be able to help the issue.

     

    Sync your iPhone, iPad and iPod touch with iTunes using Wi-Fi - Apple Support

    1. When the computer and the iOS device are on the same network, the iOS device will appear in iTunes. Then you can sync it. The iOS device will sync automatically when the following conditions are true:
      • The iOS device is charging.
      • iTunes is open on the computer.
      • The iOS device and the computer are on the same Wi-Fi network.
    2. When your device is connected with iTunes via Wi-Fi, you can select the device and then configure sync and other options.
    3. Click Apply or Sync to sync the iOS device.

     

    If the iOS device doesn't appear in the Devices section or you can't sync, try troubleshooting iTunes Wi-Fi syncing.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario

  • by Mister. J,

    Mister. J Mister. J Jun 22, 2015 2:05 AM in response to mario49
    Level 1 (0 points)
    Jun 22, 2015 2:05 AM in response to mario49

    Thanks!

     

    All this is nice if you´ve got any technical issues which have to be solved.

     

    The problem is, I can easily sync from Mac to phone, but on the iPhone it still says: ...connect your cable ....

     

    What is the problem here.

     

    Restarted several times, no difference.

     

    any ideas?

  • by Najinsky,

    Najinsky Najinsky Dec 6, 2015 12:46 AM in response to Mister. J
    Level 3 (670 points)
    Dec 6, 2015 12:46 AM in response to Mister. J

    The problem is Apple wants the wifi sync to be automatic regardless of what the user actually wants.

     

    Then, to prevent draining your battery with the automatic sync, and to prevent the device losing power while performing a sync, they insist the iOS device is charging before it will auto sync.

     

    And of course, to charge means plugging in a cable, which for me defeats the benefits of wifi sync.

     

    At this moment in time, I have 10 app updates that my Mac has downloaded and I want installed on my iPhone. I'm in the garden with my family, so my options are to go inside and plug my phone into the computer to charge it, negating wifi sync, or download the updates again From the apple servers. I choose the latter in the hope that they one day realise I'm hitting their servers 4 times for the same update because they won't let wifi sync work how it should.