HT203977: How to back up your iPhone, iPad, and iPod touch

Learn about How to back up your iPhone, iPad, and iPod touch

Kelemvour

Level 1 (4 points)

iPhone

Q: will not sync with my phone

I can't sync my phone. I plug my phone into my computer and nothing happens. If I manually open iTunes, it doesn't even recognize that my phone is plugged in....

iPhone 5, iOS 6.1.4

Posted on Dec 7, 2015 4:22 AM

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Q: will not sync with my phone

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by D.Cohen,

D.Cohen Dec 7, 2015 4:23 AM in response to Kelemvour
Level 6 (8,424 points)

Desktops

Dec 7, 2015 4:23 AM in response to Kelemvour

If your computer won't recognise your iOS device, follow the steps suggested by Apple.

Here’s what you need to do if you have a PC:
https://support.apple.com/en-us/HT204095

Here’s what you need to do if you have a Mac:
https://support.apple.com/en-us/HT203979
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HT203977: How to back up your iPhone, iPad, and iPod touch

Q: will not sync with my phone

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by D.Cohen,

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